Integrated Claims Specialist - Leave of Absence/Disability
Mount Laurel, NJ
| Employer: | Alera Group |
| Category: | Customer Service |
Description | |
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OVERVIEW AbSolve Absence Solutions, an Alera Group Company is seeking an Integrated Claims Specialist - Leave of Absence/Disability to join our Mount Laurel, NJ team. This role will be hybrid after six months of in-office training, Absolve is a leading provider of absence and disability solutions for large employers. Our proprietary disability and claims management process provides employees with expert support during their leave. Rest assured that each employee's case will be managed consistently, in compliance with federal and state leave law. Our focus is creating healthier, more productive workforces by reducing the amount of time employees miss work due to unscheduled absences. When leaves are unavoidable, our team takes care of them from beginning to end. It is our commitment to make employees out on leave feel supported and ensure that they get their benefits as quickly and easily as possible. In a telephonic customer service environment, the Integrated Claims Specialist - Leave of Absence/Disability works as part of the claims team ensuring accurate and timely processing and payment of all FMLA, New York Paid Family Leave, as well as New York and New Jersey Short-term Disability claims while providing an exceptional customer experience from start to finish. Integrated Claims Specialist - Leave of Absence/Disability are the "first response" for employees in need and must demonstrate a caring, responsive, and problem-solving attitude at all times while assigned to our Customer Service telephone queue. They are responsible for understanding and correctly communicating Federal and State leave laws and disability policy benefits to Human Resource partners and claimants. RESPONSIBILITIES
QUALIFICATIONS
BENEFITS Alera Group offers comprehensive benefits to our colleagues, including medical, dental, life and disability insurance, 401k, generous paid time off and much more. We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class. Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process #LI-KC1 #LI-Hybrid | |