Principal, Colleague Experience - Recognition & Onboarding (New York or Cincinnati)
New York, NY
| Employer: | Macy's |
| Category: | Human Resources |
| Job Type: | Full Time |
Description | |
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Be part of an amazing story. Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions...about inspiring stores and irresistible products...about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview As Principal, Colleague Experience, you'll redefine how Macy's colleagues feel welcomed, valued, and celebrated throughout their journey. Your primary focus will be on optimizing recognition, onboarding, and sustaining key workplace rituals to deliver on our culture vision. You'll spearhead initiatives to continuously improve our colleague experience - to foster genuine hospitality and drive organizational growth. What You Will Do
Strategic Leadership: Clearly articulate and execute a vision aligned with Macy's business and culture goals. Change Management & Adaptability: Ability to drive and activate new strategies and approaches, while responding to colleague feedback and learnings. Advanced Problem-Solving: Strong critical thinking skills to address complex workplace issues. Ability to anticipate challenges and proactively implement solutions. Design Thinking Expertise: Apply a user-centered, iterative problem-solving approach to solutioning, focused on our colleagues' needs and workplace. Collaborative Communication & Storytelling: Proven ability to partner effectively across diverse teams and clearly communicate vision. Skilled in creating compelling narratives to focus teams on what matters most. Adult Learning Expertise: Deep knowledge of adult learning, especially during onboarding, leadership transitions, and skill-building moments. Data-Driven Decision-Making: Skilled at using analytics to continuously enhance experiences, establish KPIs, and measure impact. Innovative & Human-Centered: Experienced in applying design thinking and persona-driven strategies. Operational & Financial Management: Capable of managing resources effectively for maximum impact. Who You Are
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include:
About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - apply today! HRCOM00 | |