Part Time - Store Associate
Portland, OR
| Employer: | Habitat for Humanity International |
Description | |
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You are responsible for working with the store's team members and volunteers to manage all aspects of day-to-day retail operations as needed and directed by leadership. A typical shift involves loading and unloading vehicles, guiding volunteers, cashiering, and providing customer service. Store Associates are expected to perform all tasks safely, efficiently, and effectively, and to use polite and respectful communication with co-workers, volunteers, and customers. This position requires energy and motivation as well as a connection to the Habitat mission. Who we are: At Habitat for Humanity Portland Region we believe that everyone deserves a stable and affordable place to call home. Founded in 1981, we have built and repaired homes in partnership with over 3,000 people across the Portland region. Habitat for Humanity Portland Region is an independent affiliate of Habitat for Humanity International and operates out of three offices, four brick-and-mortar stores, one warehouse, and numerous construction sites in Portland, Beaverton, Hillsboro, King City, Gresham, and Lake Oswego. Habitat Portland Region is intentional about building a healthy and thriving organizational culture and envisions a community of staff, partners, volunteers, and donors who are deeply committed to equitable and anti-racist practices in every facet of our organization. All of our staff engage in continual learning and seek ways to operationalize equitable practices. Our Equity Statement and Cultural Compact are living, breathing documents that we continually work toward. You will be responsible for: * Customer service excellence, including greeting and assisting customers, loading and measuring items, answering questions, and cashiering * Greet donors, accept and inspect donations that meet our criteria, and decline those that do not * Guide volunteers to ensure they are supported in completing tasks assigned by team members * Process and price donations * Stock merchandise on the sales floor * Clean and organize the store, including receiving areas, break rooms, restrooms, and outdoor areas * Assist donation pick-up drivers with residential and business pickups as needed; this can be included in the team member's weekly schedule * Support other ReStore locations as needed To be successful in this role, you will possess: * One year of customer service experience * Skill of working in a team with staff and volunteers, following the lead and direction of leadership * Ability and desire to maintain a clean and organized work environment * Time management skills, including managing donation flow urgency and timely arrival for shifts * Ability, or willingness to learn, to correctly and safely use tools and equipment, such as a forklift, pallet jack, and dolly * Knowledge of, and desire to follow, safety requirements as well as the ability to ensure that store team members do the same * Knowledge of, or willingness to learn, communication tools, such as telephone, email, and 2-way radio * Ability to adapt to a changing work environment, and learn new operations skills as the program develops To be considered above and beyond the average candidate in this role, you'll also: * Experience in volunteering or managing volunteers. * Any qualifying combination of education, certification, and experience that demonstrates the ability to perform the duties of the position. * Volunteer experience * Bi-lingual in Spanish Your work environment and physical demands: * You will spend your workday in an open warehouse and retail environment. * Assisting customers and handling donations is very active and requires consistent standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing. * This means you will frequently lift, move, and/or load items over 50 pounds with mechanical or co-worker assistance. Your Work Schedule: * 20-29 hours a week, potentially including Saturday and Sunday as required by your manager. * Current store hours: Wednesday-Monday 10 am - 6 pm and Tuesday 11 am - 6 pm Your Benefits Package: * We offer a comprehensive benefits package that includes: * 100% employer-paid health insurance premium (medical, vision, alternative care, prescriptions) for employees; 50% paid for dependents * 100% employer-funded Health Reimbursement Account (HRA) * 100% employer-paid dental insurance for employees; 50% paid for dependents * 100% employer-paid disability insurance * Generous paid time off: starting at three weeks of Vacation time; two weeks of Sick time; 11 paid holidays; paid birthday off * 3% matching 403(b) retirement savings plan * Flexible Spending Accounts (FSA) * Life insurance * Employee Assistance Program (EAP) Please visit our website and social media pages to learn more. Applications for this position will be accepted until the role is filled. Review of late applications is conducted at the discretion of the hiring manager. Compensation: $17.34/hour to $20.61/hour ; We offer a comprehensive benefits package that includes medical, dental, and vision insurance, generous paid time off, life insurance, paid family and medical leave, and more. What to expect when you apply: We strive to ensure our hiring process is accessible to all applicants. We know your time is valuable and want to acknowledge the time it can take to apply for a position. We ask you to submit your resume, cover letter, and provide three professional references using our online application. If you need assistance or accommodations in submitting your application or throughout the hiring process, please contact [email protected] . Candidates are reviewed by the hiring manager and the hiring team. Selected candidates will be invited to participate in a screening phone call or virtual meeting. The final round of candidates will be invited to interview in-person with the hiring team. Occasionally we may request that finalists complete a second round of in-person interviews. We appreciate the time and effort that you put into this process. APPLY HERE: HTTPS://BIT.LY/HABCAREERS #LI-aff | |