Enrollment Manager

Baton Rouge, LA

Employer:

Description

OVERVIEW

Alera Group is looking for an Enrollment Manager. We are seeking highly motivated colleagues who bring experience and enthusiasm to our team - joining us may be the perfect fit for you!

About Us:

Alera Group was founded in 2017 and has grown to become the 15th largest broker of US business. We are passionate about our clients' success in the areas of Employee Benefits, Property and Casualty Insurance, Retirement Plan Services, and Wealth Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.

RESPONSIBILITIES

Manage the Enrollment Process:

Pre-Enrollment Planning

Develop timelines, deliverables, and strategies for successful enrollment
Design client-specific enrollment strategies and schedules
Collaborate with internal teams to create enrollment communication campaigns
Train benefit counselors on the client's benefits offerings and enrollment platform

During Enrollment

Oversee the live enrollment process and support the benefit counselor team
Monitor daily enrollment progress and generate tracking reports
Serve as the point of contact for counselor questions and issue resolution

Post-Enrollment Support

Provide ongoing support to clients post-enrollment to ensure satisfaction and accuracy
Develop and implement a structured new hire enrollment plan
Address questions and resolve issues related to enrollments or platform usage

QUALIFICATIONS

Undergraduate college degree preferred or equivalent work experience
2+ years of experience in benefits enrollment, HR support, or insurance-related roles
Strong understanding of group benefit plans and enrollment processes
Excellent communication, interpersonal, and customer service skills
High level of accuracy, organization, and attention to detail
Ability to work independently, manage time effectively, and adapt to shifting priorities

BENEFITS

We are open to fully remote candidates that reside in Louisiana or Texas only.

Alera Group offers comprehensive benefits to our colleagues, including medical, dental, life and disability insurance, 401k, generous paid time off and much more.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.

Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process.

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