OVERVIEW
Banasky, an Alera Group company, is looking for an Employee Benefits Small Employer Account Manager (Spanish). We are seeking highly motivated colleagues who bring experience and enthusiasm to our team - joining us may be the perfect fit for you!
Alera Group was founded in 2017 and has grown to become the 15th largest broker of US business. We are passionate about our clients' success in the areas of Employee Benefits, Property and Casualty Insurance, Retirement Plan Services, and Wealth Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.
RESPONSIBILITIES
- Assist clients with employee benefit enrollments, guiding employees through offerings and ensuring compliance with relevant laws and smooth onboarding processes.
- Act as the main point of contact for client benefit-related inquiries, proactively resolving service issues and troubleshooting claims, billing, or carrier concerns.
- Coordinate annual plan renewals, review current coverage with clients, recommend adjustments based on evolving needs, and manage open enrollment processes.
- Ensure client compliance with benefits regulations such as ACA, HIPAA, and Utah mini-COBRA, while supporting required documentation and audit preparation.
- Build and maintain strong client relationships through consistent communication, proactive support, and tailored benefit recommendations that drive retention.
- Collaborate with brokers, HR consultants, and internal teams to deliver a seamless client experience and resolve issues efficiently throughout the policy year.
- Work directly with insurance carriers and vendors to address policy-related issues and ensure timely, accurate service delivery.
QUALIFICATIONS
- Bachelor's degree in Business, Human Resources, or a related field preferred; relevant certifications such as Employee Benefits Specialist or Group Benefits Associate are a plus.
- 2+ years of experience in employee benefits administration or client management, particularly with small employer groups.
- Solid understanding of group health, dental, vision, life, and disability plans, including hands-on experience with renewals, enrollments, and resolving claims issues.
- Excellent communication and interpersonal skills, with the ability to clearly explain complex benefits information to clients and team members.
- Highly organized and detail-oriented; proficient in Microsoft Office with preferred experience using benefits management software; able to work independently and collaboratively.
BENEFITS
Alera Group offers comprehensive benefits to our colleagues, including medical, dental, life and disability insurance, 401k, generous paid time off and much more.
Salary range is $60K to 75K per year.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.
Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process..
#LI-MM1
#LI-Hybrid
|
