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Systems Analyst

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San Francisco, CA

Employer:  Bay Area Air Quality Management District
Category:  Information Technology
Job Type:  Full Time

Description


Description


The Bay Area Air Quality Management District (Air District) is a regional government agency, committed to achieving clean air to protect the public's health and the environment. The Air District accomplishes this goal through regulation of industrial facilities and various outreach and incentive programs designed to encourage clean air choices.

The Air District's jurisdiction encompasses all of seven counties - Alameda, Contra Costa, Marin, San Francisco, San Mateo, Santa Clara and Napa, and portions of two others - southwestern Solano and southern Sonoma.

The Air District is currently accepting applications for the position of Systems Analyst in the Information Services Division. This is an open recruitment for two (2) vacancies which are full-time, represented positions.

DEFINITION

Under general direction, coordinates, analyzes, designs, implements and evaluates the acquisition, development and maintenance of District-wide information management systems, including hardware, software, communications, and training; designs and modifies application systems; develops, recommends, and implements District network, telecommunications, and computer systems; administers network, file servers, and multi-user computer systems; and performs related work as assigned.

DISTINGUISHING CHARACTERISTICS

This advanced, specialized classification performs complex duties in the development and acquisition of data communications, telecommunications, networking and system software and hardware, and develops and modifies complex application systems. The responsibilities of this class inherently include providing project leadership and work direction to others. In the Applications Program this classification focuses on application development and database design, and in the Operations Program this classification focuses on systems administration, computer operations and telecommunications support. This class is distinguished from Supervising Systems Analyst in that the latter has overall managerial responsibility for the staff and activities in the Applications, or Operations Programs.

Examples of Duties for this Position

EXAMPLES OF DUTIES (Illustrative Only)

Identifies, analyzes, develops, recommends, and implements data, and voice systems; analyzes current systems and develops short- and long-range goals for system development and implementation; recommends improvements to the system based on District needs and system capabilities.

Assists in the development and implementation of goals, priorities and policies relating to District-wide information management.

Participates in the negotiations and administration of contracts for hardware and software acquisition and maintenance; orders personal computer hardware and software; directs system installations and upgrades and hardware repairs.

Evaluates, selects and implements the installation and testing of new computer hardware, software and telecommunications equipment.

Designs, develops, tests and implements new systems to meet user requirements and needs.

Assists in the development of information systems budget relating to computer hardware and software acquisition and maintenance.

Administers network, file servers, web server, multi-user systems, VoIP Teams voicemail, e-mail, and relational data base management systems.

Develops and maintains network security and disaster recovery plans for database and network file server systems.

Conducts special studies and projects involving administrative, organizational management analyses related to telecommunications, and network and multi-user data systems; prepares and presents recommendations and reports on system use, budget projections, and system designs and procedures.

Develops and implements upgrade plans for Digital Communications Infrastructure systems, networks, multi-user systems and desktop environments.

Assists programming staff and systems users in resolving hardware, software, and operational problems.

Directs the work of programmers and analyst in designing, testing, and implementing complex software solutions.

Gathers and analyzes information regarding user systems and requirements; conducts feasibility studies and develops system, time, equipment and cost requirements; develops or modifies automated systems to fulfill those needs using computer generated techniques.

Simulates hardware and software problems using computer generated techniques; tests and evaluates alternative solutions, and recommends and implements appropriate applications design.

Writes user procedures and instructions and assists user staff in implementing new or modified programs and applications; tracks and evaluates project and system progress; plans and develops test data to validate new or modified programs; designs input and output forms and documents.

Confers with user division staff regarding assigned functional program areas.

Maintains current knowledge of technology and new computer user applications.

Oversees the staff and activities of assigned projects.

Minimum Qualifications

Education and Experience:

A typical way to obtain the knowledge and skills is:

Equivalent to graduation from a four year college or university with major coursework in computer science, mathematics or a closely related field and two years of experience in systems design and analysis, systems programming, network and systems administration and/or data and voice communications.

DESIRABLE QUALIFICATIONS

The ideal candidate will have at least five (5) years of progressively responsible experience supporting enterprise IT systems, with a focus on both on-premises infrastructure and cloud platforms. Experience should include second-level (Tier 2 or higher) support for server, storage, and network systems in a complex enterprise environment. Specific qualifications include:
  • Minimum of 5 years of professional experience in systems analysis, network/server administration, or infrastructure support.
  • At least 2-3 years of experience with Microsoft Azure or other cloud platforms in a hybrid environment.
  • Demonstrated expertise in Windows Server administration, virtualization (e.g., VMware, Hyper-V), and identity management (Active Directory, Azure AD).
  • Experience supporting enterprise collaboration and communications tools, including Microsoft Teams/VoIP, Microsoft 365, and Exchange Online.
  • Strong troubleshooting skills with the ability to resolve complex Tier 2+ technical issues, mentor junior staff, and document root cause and resolutions.
  • Proficiency in PowerShell or other scripting tools used for automation and diagnostics.
  • Working knowledge of network security, firewalls, VPNs, and business continuity/disaster recovery planning.
  • Familiarity with change management processes, ITSM tools, and vendor coordination for upgrades, patching, or hardware/software lifecycle management.
  • Ability to effectively communicate technical concepts to non-technical audiences, and collaborate across departments and vendors.
  • Experience in a government or regulated environment is highly desirable.



How to Apply & Selection Criteria


How to Apply

Interested individuals must submit a completed Air District application by 5:00 p.m. on Friday, June 20, 2025. Applications are accepted online; please visit our website at www.baaqmd.gov/jobs to apply.

Resumes are encouraged, but not mandatory, and will not be accepted in lieu of the required application materials. Postmarks, faxes, and e-mailed applications will not be accepted.

Except as requested in this announcement, do not include any additional documents, such as letters of recommendation, performance evaluations, work samples, etc. They will not be considered or returned.

Selection Criteria

Selection may be based upon a competitive examination consisting of a written exercise, interview, or combination of the two. Depending on the number of qualified applicants, an application screening and/or panel interview may be used to determine the most qualified applicants.

The District may hire from this recruitment process to fill future vacancies occurring within the next 18 months.

Persons with disabilities who may require reasonable accommodations during the application and/or selection process should notify the Human Resources Office at (415) 749-4980.

The District is an Equal Opportunity Employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Benefits

The Air District offers the following benefits for full-time, represented and management positions:
  • Cost-Sharing Medical, Dental & Vision Options
  • Life Insurance (up to 5 times annual salary)
  • CalPERS Retirement Plan
  • Money Purchase Pension Plan
  • 457 Deferred Compensation Plan
  • Transit Subsidy
  • Education Reimbursement
  • Vacation Leave
  • Sick Leave
  • Paid Holidays
  • Floating Holiday Leave
  • 9-80 Compressed Work Week
  • Flexible schedule and Remote Work option
  • Employees Assistance Program
  • and the Opportunity to Help Provide a Healthy Breathing Environment for Every Bay Area Resident.
For a list of the full benefits, please click here.
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