Claims Executive

Alera Group is looking for a Claims Executive. We are seeking highly motivated colleagues who bring experience and enthusiasm to our team � joining us may be the perfect fit for you!  

Alera Group was founded in 2017 and has grown to become the 15th largest broker of US business. We are passionate about our clients� success in the areas of Employee Benefits, Property and Casualty Insurance, Retirement Plan Services, and Wealth Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.  

• Provide excellent customer service by responding promptly to client needs and adhering to departmental timelines.
• Proactively monitor claim status, keeping the insured and team members informed.
• Evaluate processes for improvement and communicate findings to leadership.
• Participate in seminars and classes to enhance skills and develop competencies.
• Recommend loss control services to help clients lower their total cost of risk.
• Collaborate with the client service team to identify coverage recommendations and provide referrals.
• Develop and implement service plans that create measurable value for clients.

� BS/BA in Business or related field, or equivalent experience
� Ability to create and cultivate relationships with clients, service/support team and carrier partners
� Negotiation skills
� Ability to be empathetic without being emotional
� Analytical and Risk Assessment Skills
� Excellent communication skills
� Excellent organizational/ time management skills

This is a hybrid position that can be based out of any of our New England region offices, specifically in Vermont or Massachusetts. While the selected candidate will have flexibility in an Alera Group office location, they will primarily be responsible for handling claims across all Vermont locations as well as our Northampton and Holyoke, MA offices.

Alera Group offers comprehensive benefits to our colleagues, including medical, dental, life and disability insurance, 401k, generous paid time off and much more. 

Salary range is $60K to $80K per year. 

We're an?equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class. 

Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process.

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