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Assistant Director of Student Advising & Support Services


Bothell, WA

Employer:  Cascadia College
Category:  Management
Job Type:  Full Time


Assistant Director of Student Advising & Support Services


Job ID: 12494


Location: Cascadia College


Full/Part Time: Full Time


Regular/Temporary: Regular


About Us


Cascadia College is seeking highly motivated individuals who are interested in being part of a small yet dynamic community, with a faculty and staff that are dedicated to meeting the needs of our intersectional, diverse students. Cascadia College is committed to creating and supporting an equitable and inclusive faculty, staff, and student population centered on dismantling systemic oppression and historic marginalization. Individual differences are celebrated in a community of learners focused on social justice, https://www.cascadia.edu/discover/about/diversity/default.aspx.

Application Instructions


Assistant Director of Student Advising and Support Services


Priority Consideration Date: March 27th, 2023 by 11:59pm




In order to submit a complete application and receive full consideration by the Search Committee, please include the following attachments with your online application:


Equity Statement (expected length 800 - 1,000 words) to include each of the following elements:

• A description of a time when you recognized an equity issue. What was the issue? What did you do to make a difference? What did you learn about equity through this experience?

• A detailed description of how you are seeking to learn more about equity related issues including but not limited to race, gender, LGBTQ+, disability (ableism), age (ageism), socioeconomic class, and body diversity.

• An explanation of how you will contribute to equity at Cascadia (i.e. closing the achievement gap and raising the retention rates amongst historically marginalized students), as well as actively work against the institutionalized norms of oppression against historically marginalized people.

Cover Letter (not to exceed 1,000 words) that specifically addresses how your qualifications and experiences meet or exceed the minimum qualifications, preferred qualifications, and the characteristics of the position.

Resume Position Overview


Under the general direction of the Director of Student Advising & Support Services and the Student Success Services Team, the Assistant Director of Student Advising & Support Services will manage the day-to-day academic advising activities for all of Cascadia's degree and certificate programs ensuring a high level of consistency and responsiveness in student services. In addition to providing a full range of academic advising services, this position will develop, manage and assess new and ongoing initiatives that promote student success and equity within advising. This position will also serve as the Application Administrator for EAB Navigate.


In collaboration with the Director, the Assistant Director will lead staff in prioritizing and assigning work, provide training, and support the administering and oversight of departmental functions. This position will represent the department or college at meetings and workshops and will serve as the main supervisory and budgetary contact for the department in the absence of the Director.


As the Assistant Director of Student Advising and Support Services, it is expected that the following qualities will be demonstrated daily: a high degree of understanding and empathy for all students, faculty, staff and visitors, as well as the ability to encourage the inclusion of all voices in decision-making, promoting equity in all areas, and actively working against institutionalized norms of oppression against historically marginalized people.


Employee Type: Full Time Exempt, Permanent


Initial Salary: $71,000 (includes 5% King County Premium Pay), subject to any legislated COLAs on 7/1/2023


Supervising Position: Director of Student Advising & Success Services

Essential Duties


Program Administration


• Maintain consistency in academic advising policies and procedures within the department.

• Conduct workshops for current and prospective students on a variety of advising, career and transfer topics.

• Assist the Director with recruiting, hiring, training and mentoring of new full-time and part-time advisors.

• Manage academic advisor caseload assignments.

• Supervise student workers and part-time hourly academic advisors.

• Disseminate changes to departmental and academic program changes in an accurate and timely manner.

• Develop and perform regular assessments of the effectiveness and equity of services provided by the Student Advising Department.

• Serve as Application Administrator for EAB Navigate, which is responsible for user role management, site configuration and site data analysis.


Program Development


• Develop policies, programs and materials that support retention, persistence and completion.

• Develop and deliver training and professional development to academic advisors in collaboration with the Director.

• Create and maintain advising training manuals, degree sheets and other advising tools in paper and electronic format.


Academic Advising


• Assist students develop educational plans for Cascadia's transfer and professional/technical programs and certificates.

• Guide students through the college transfer process.

• Assist students with course prerequisites.

• Interpret test scores and unofficial transcripts.

• Deliver individual and group advising in person, by telephone and online.

• Assist students with short-term and long-term major and career planning.

• Research course equivalencies.

• Facilitate the educational planning module in College 101 in collaboration with the Director and faculty.


Student Success Services


• Participate in new student orientation and sessions.

• Interpret college and departmental policies.

• Assist with academic warning, probation and readmission processes.

• Collaborate with director to develop and implement programs focused on student retention.

• Respond to and refer students in crisis to appropriate campus and community resources.


Committees and Meetings


• Participate in advising-related and campus wide meetings, committees and training at the request of the Director of Student Advising and Student Support.

• Attend and participate in professional development and professional organizations for the purposes of remaining current in the field.

• Attend and participate in statewide Advisory Groups.


Serves as the Director in their absence


• Supervise full-time academic advising staff.

• Attend Cascadia and other meetings on behalf of the Director.

• Serve a Student Conduct Officer.


Performs other duties of a similar nature or level


Education and Experience:


Minimum Qualifications


• Bachelor's degree from an accredited college or university

• Three (3) years of experience in academic advising and/or career services in higher education

• Excellent interpersonal and team skills

• Demonstrated commitment to and interest in http://www.cascadia.edu/discover/about/diversity/ and the ability to support a multicultural workplace and educational environment




Preferred Qualifications


• Master's degree in Student Development Administration, Education, Counseling, or Human Services

• One (1) year of supervisory experience

• Experience using technology in the delivery of student developmental and advisement services such as PeopleSoft and EAB Navigate.

• Demonstrated experience in the areas of student retention, first-year transition, career and transfer services, or advising academically at-risk students

• Ability to successfully communicate (written and orally) in a language in addition to English


Physical Work Environment


Semi-Sedentary Work: Involves staying in a stationary position to a significant degree. Jobs are sedentary if moving is required only occasionally and all other sedentary criteria are met.


The College is currently in hybrid operations, with many assignments completed in an online environment during this time. Full-time employees are expected to be on-campus at least three (3) days per week with the option to work remotely for the remainder of their working days. Employees will need to provide their own remote workspace and internet access, noting the College will provide technical equipment and support for online work needs. During on-campus operations, this position will perform work in a standard office setting, use standard office equipment and physically attend meetings both on and off campus and requires the ability to communicate in person or through appropriate means.


Positions in this class typically require operating a computer, communicating, observing, and repetitive motions.


This position involves exerting between 10-30 pounds of force occasionally and/or a negligible amount of force frequently to transport, put, install, remove, or otherwise move objects, with or without reasonable accommodation.


Condition of Employment


As an institution that upholds the value of https://www.cascadia.edu/discover/about/diversity/default.aspx of every individual, Cascadia College expects its employees to embody and promote these values. Both current and prospective employees of the College are encouraged to seek deeper understanding in these areas as part of professional growth.


Cascadia College maintains a drug-free work and learning environment and prohibits smoking in all college buildings and state-owned vehicles.



Cascadia College offers comprehensive Benefits packages to support you and your family in a variety of ways. All eligible employees, retirees, and their dependents are offered: medical, dental, and vision plan options; life insurance; long-term disability insurance; medical and dependent care reimbursement accounts; leave programs; employee assistance programs; tuition waiver; optional credit union participation; optional home/auto insurance, and retirement planning.


To learn more about the benefits offered here, please click on the Employee Benefits tab located on our Jobs at Cascadia webpage or click here:https://www.cascadia.edu/discover/about/jobs/default.aspx#benefits


Campus Safety


In recognition of the Jeanne Clery Act, information on our campus safety can be found at http://www.uwb.edu/safety


Cascadia Commitment


Cascadia College is committed to creating and supporting a diverse faculty, staff and student population. Individual differences are celebrated in a community of learners focused on diversity, equity and inclusion. Cascadia does not discriminate on the basis of race, color, religion/creed, sex/gender, sexual orientation, national origin, citizenship or immigration status, age, genetic information, marital or honorably discaharged veteran or military status, or the presence of any sensory, mental or physical disability, and is prohibited from discrimination in such a manner by college policy and state and federal law. Persons with disabilities needing assistance in the application process may make request to the Human Resources Office by calling (425) 352-8880.


To apply, visit https://apptrkr.com/4007899


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