Collaboratively leads strategic operational efforts across assigned clinical units/institutes. Ensures a collaborative partnership with operational and functional areas to support innovative change. Works collaboratively with MetroHealth leaders to enhance the capability to deliver a full portfolio of services within the communities it serves in a patient-centric manner. Develops and leads projects that range from the review and use of new technologies, to improving operational efficiency, to exploring opportunities for vertical or horizontal integration with new or existing services and partners. Forwards initiatives to improve access to care, which will enable MHS to serve more of its patients' health care needs. Provides vision, innovative leadership, and strategic, operational, and financial oversight for the assigned business unit. This position reports directly to the Ambulatory Division System Chief Operating Officer/President. As a member of the leadership team, participates with the President and other executives in institutional planning, policy development, and problem resolution. Serves as ambassador for the MetroHealth System and builds positive community relationships. Advances the organization’s position with relevant constituents, as well as drives broader awareness and support for MetroHealth. Upholds the mission, vision, values, and customer service standards of The MetroHealth System.
Required: Master’s degree or any equivalent combination of education, training, and experience in addition to the experience stated below. 10 years of experience in systemic problem solving, influencing, and creating change in complex organizations, process improvement, and managing large cross-functional initiatives. Strong leadership experience that includes staff supervision, budget management, and proven track record of job-related accomplishments. Strategic thinker and effective in moving strategic agendas; be politically savvy and ensure the utmost discretion and confidentiality in all matters. Strong financial acumen and understanding of financial planning methodologies. Excellent written, oral, interpersonal, and presentation skills and the ability to effectively interface with senior management. Ability to analyze complex problems and develop recommendations and solutions. Superb communication, facilitation, negotiation, and listening skills, accompanied by the ability to know how to and when to influence, persuade, direct, challenge, and relinquish control. Exceptional written, oral, interpersonal and presentation skills and the ability to effectively interface with senior management, Board of Trustees, and staff. Preferred: Progressive management experience in multispecialty group practice environments, especially in academic health care setting. Physical Requirements: Ability to sit, stand, stoop, bend, and ambulate intermittently during the day. May sit or stand for extended periods of time. Ability to use computer. Ability to communicate in face-to-face, phone, email, and other communications. Ability to read job-related documents. Ability to travel.