Sr Field Service Technician
Vacancy has expired
Atlanta RDC (Locust Grove), GA
| Employer: | Honeywell |
| Category: | Customer Service |
Description | |
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Innovate to solve the world's most important challenges Shift hours for this role is nightshift - 6p-6a 3 days one week: following week 4 days 6p-6am The future is what we make it. When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers, and doers who make the things that make the future. That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars. Working at Honeywell isn't just about developing cool things. That's why all our employees enjoy access to dynamic career opportunities across different fields and industries. Honeywell Intelligrated is a leading North American-based, single-source provider of intelligent automated material handling solutions that drive fulfillment productivity for retailers, manufacturers and logistics providers around the world. Through a broad portfolio of automation equipment, software, service and support, Intelligrated solutions give businesses a competitive edge and optimize operational performance through increased flexibility, efficiency and accuracy. The Sr Field Service Technician will operate within our customer's facilities or job sites performing the maintenance function per the Intelligrated contract or specific job assignment. The Technician is critical to the smooth operation of our customer's distribution centers and will be required to perform troubleshooting, repair, and preventive maintenance of our customer's various material handling systems. The Technician will take the initiative to coordinate with other departments the activities required for the safe and satisfactory completion of any job tasks. The Technician will represent Intelligrated on site and will also need to follow our customer's guidelines for general work practices outlined on site. RESPONSIBILITIES • Assists other Technicians in the repair and maintenance of equipment • Completes work orders, records, logs and other written or computer-based documents according to established procedures • Diagnoses mechanical and electrical problems using technical drawings (e.g., blueprints, electronic/mechanical schematics) and diagnostic tools (e.g. multi-meter, laptop) • Operates material handling equipment, battery equipment, moving machinery, and other powered equipment; utilizes TCPiP as a troubleshooting/setup tool • Performs preventive maintenance and repairs on equipment (e.g., pneumatic systems, material handling equipment, hydraulic equipment, dock equipment, electronic and electrical equipment, etc.) according to safety and quality procedureS • Troubleshoots and repairs complex electrical/electronic problems with equipment, networks, PC logic controls, Programmable Logic Controllers (PLCs) and external Input/Output (I/O) devices where the repair is not immediately visible or obvious • Assists in the development of specific technical and training documentation; assists in the development of a Technical Support Help Desk/Troubleshooting Guide • Provides resolutions to mechanical, technical/controls issues; documents all information relating to customer support issues in CMMS and Dashboard database; utilizes resources in other departments (when necessary) to expedite the resolution of conveyor related issues • Provides information to the Customer Service Department and other members of management to enhance Customer Service success • Follows up with customers and other departments to ensure issues have been resolved • Participates in cleaning the conveyor systems and part cage as appropriate • Maintains inventory of company supplied tools • Completes appropriate paperwork in a timely manner • Adheres to all department and company standards, operating procedures and safety requirements while contributing to improvement • May be required to perform other duties as requested, directed or assigned Shift hours for this role is nightshift - 6pm-6am 3 days one week: following week 4 days 6p-6am YOU MUST HAVE • Minimum of 2 years of Mechanical troubleshooting and repair experience • Minimum of 2 years of Electrical troubleshooting and repair experience • MS Office skills (Word, Excel, PowerPoint and Outlook) • Ability to work multiple shifts as needed Shift hours for this role is nightshift - 6p-6a 3 days one week: following week 4 days 6p-6am WE VALUE • High School diploma or GED • Previous experience troubleshooting material handling equipment (conveyors, palletizers, robotics) • Previous customer service experience BENEFITS Benefits provided may differ by role and location. Learn more at benefits.honeywell.com. Inclusion and Diversity (I&D) is a foundational principle at Honeywell, both because it's the right thing to do and because it is a fundamental enabler for our business. We actively recruit, develop and retain talent from diverse backgrounds and cultures who bring different experience, perspectives, abilities and ideas. We foster an inclusive environment in which all employees feel valued, respected and accepted. Inclusion and Diversity is more than a commitment to us, it is the way we work. Additional Information
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. | |