Patient Survey Program Manager
Remote
Employer: | Cook Children's Health Care System |
Category: | Other |
Job Type: | Full Time |
Description | |
Location: Rosedale Office Building Department: Patient Experience Shift: Standard Weekly Hours: 40 Summary: This is a hybrid remote/onsite position. As the patient voice program manager you make a difference by ensuring administration and measurement for the patient and family voice is being leveraged and optimized for Cook Children's Healthcare system. You are responsible for designing, implementing, overseeing and reporting on all patient and family surveys that assess their experiences. This job includes creating, sharing and presenting in-depth analyses of all patient metrics garnered from comprehensive audits, patient experience surveys, online reputation reviews, written or verbal compliments and complaints, and qualitative data from multiple sources. Qualifications:
Licensure, Registration, and/or Certification:
Knowledge, Skills, Abilities:
About Us: Cook Children's Health Care System Cook Children's Health Care System offers a unique approach to caring for children because we are one of the country's leading integrated pediatric health care delivery organizations. Patients benefit from the integrated system because it allows Cook Children's to use all of its resources to treat a patient and allows for easy communication between the various companies by physicians with a focus on caring for children and adolescents. Cook Children's is an EOE/AA, Minority/Female/Disability/Veteran employer. |