Call Center Representative
Vacancy has expired
Fort Worth, TX
| Employer: | Cook Children's Health Care System |
| Category: | Information Technology |
| Job Type: | Full Time |
Description | |
|
Location: Medical Center - Fort Worth Department: IS Administration Shift: Third Shift (United States of America) Standard Weekly Hours: 40 Summary: The Call Center Representative (CSR) is responsible for providing information both verbally and in writing that is accurate and professional to clinicians, staff, patients, their family and the general public on behalf of various hospital departments and physician offices in a 24x7 environment. Communication may include telephone, e-mail, chat, and/or other methods. Representative may be responsible for monitoring life safety equipment and alarms -- and responding via the appropriate protocol (e.g. overhead paging, alpha/numeric paging, telephone call, etc.). Representative must be computer literate with the ability to multitask and learn multiple software applications. Collaboration with IT groups and hospital departments is critical for success in this position. Qualifications:
About Us: Cook Children's Health Care System Cook Children's Health Care System offers a unique approach to caring for children because we are one of the country's leading integrated pediatric health care delivery organizations. Patients benefit from the integrated system because it allows Cook Children's to use all of its resources to treat a patient and allows for easy communication between the various companies by physicians with a focus on caring for children and adolescents. Cook Children's is an EOE/AA, Minority/Female/Disability/Veteran employer. | |