We use cookies. Find out more about it here. By continuing to browse this site you are agreeing to our use of cookies.

Manager, Loyalty and Credit Lifecycle Marketing and Offers

Vacancy has expired

#alert

New York, NY

Employer:  Macy's
Category:  Customer Service
Job Type:  Full Time

Description

About
Macy's is the largest NYC based digital retailer and has driven more than ten consecutive years of double-digit growth. We're building a new type of customer-centric shopping experience - at the intersection of content, commerce, and technology - to help customers find and buy products they

Essential Functions
  • As a Senior Manager of Business Development, you will work closely with senior leaders across Merchandising to develop and execute marketplace assortment strategy that will accelerate existing merchandising plans.
  • You will oversee and build category strategy for a family of businesses by utilizing consumer insights, internal data, and external leads to drive market share and to grow Macy's digital customer base.
  • You will be a student of the business, have a deep understanding of category trends, and have a pulse on competitors to keep Macy's on the forefront of marketplace innovation.
  • You will collaborate with cross-functional partners on go-to-market activities to deliver a consistently excellent and differentiated experience to our customers.
  • You will oversee and coach your team in identifying, building, and scaling towards a pipeline of strategic marketplace sellers.
  • You will lead complex negotiations and remove seller barriers of entry to convert leads into wins.
  • You will be a voice of Macy's marketplace and support sellers' efforts to integrate into our platform. You will manage and develop a strong team of associates and assistant to meet and exceed quarterly and annual sales goals.
  • You will be involved in building the operating model with internal stakeholders as well as developing the financial model to project revenue growth based on forecasted seller and assortment expansion.
Competencies
  • We encourage candidates with a bachelor's degree or equivalent experience in a related field to apply
  • 6+ years of relevant work experience
  • Possess knowledge of, and passion for, digital commerce and specifically marketplace platforms. Previous experience launching and/or scaling an online marketplace is a plus.
  • Excellent communication, sales, and facilitation skills (oral, written, and listening).
  • Ability to understand, organize, and communicate complex information in an easily understandable format tailored to a variety of audiences.
  • Strong Excel and analytical skills to analyze data, generate insights and execute on opportunities.
  • Track record of demonstrating success with sourcing partnerships at scale.
  • Experience pitching and negotiating complex deals to create mutual value.
  • Experience in managing and developing a high performing team.
  • Proven ability to influence others by effectively presenting and persuading individuals or group of senior leaders
  • Dexterity interfacing with an array of stakeholders at partner companies.
  • Customer-centric mindset and experience with cross-functional collaboration.
  • Ability to solve problems with internal and external stakeholders and be a self-starter who can thrive in a fast-paced, results-oriented environment.
  • Ability to effectively share technical information and communicate technical issues/solutions to all levels of business.

DIGITAL00

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.
Applied = 0
This option is not yet activated. Please purchase the required service here.
Back