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Program Management Professional

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Mason, OH

Employer:	Honeywell
Category:	Customer Service
Description
Design solutions to drive safe living and quality of life Intelligrated is a $2.5B global business and part of the $8B Safety and Productivity Solutions (SPS) Strategic Business Group of Honeywell. Honeywell Intelligrated (IGS) designs, manufactures, integrates and installs complete material handling automation solutions, including conveyor, IntelliSort® sortation, Alvey® palletizers, Honeywell Robotics, automated storage and retrieval systems, and voice- and light-directed picking technologies - all managed by advanced machine controls and our best-in-class Momentum™ warehouse execution system. By drawing on an ever-expanding portfolio and deep industry expertise, we provide best-fit, scalable solutions to help businesses optimize and manage their entire fulfillment processes, from receiving to shipping - and everything in between. The Connected Distribution Center from Honeywell Intelligrated is designed to help companies make the digital transformation from manual to automated processes and keep up with the rapidly escalating pace of modern commerce demands. Through the seamless integration of sensors, controls, automation and labor, we're providing the real-time business intelligence to help our customers make informed business decisions, ensure worker safety, and maximize equipment uptime and lifecycles. From concept and integration to industry-leading lifecycle support services, Honeywell Intelligrated is committed to our customers' successes - delivering sustained distribution and fulfillment productivity and continual performance improvements through increased flexibility, efficiency and accuracy. We back every project with 24X7 multilingual technical support and access to lifecycle support services through a network of national, regional and local service centers. Responsibilities: Implement and coordinate the operational aspects of ongoing Customer & Product Support projects and the Sorter Rebuild Team. You will serve as liaison between project management and planning, project team, and line management. You will review status of projects and budgets and will support schedules and prepare status reports. You will discover project issues, and deploy resolutions to meet productivity, quality, and customers satisfaction goals and objectives. You will monitor project progress, and problem solve with project managers, line managers, and customers. Other Key Responsibilities: Project management Ordering rental equipment for Sorter Rebuild Team Coordinating tool shipments to project sites Organizing training for Sorter Rebuild Team Project Planning Customer Support Facilitate Team Alignment Prepare Status Reports YOU MUST HAVE: High school diploma WE VALUE: A knowledge of principles and best practices in (customer service) Familiarity with Microsoft Office products Good team and communication skills An ability to take initiative and work with limited direction Additional Information JOB ID: HRD224122 Category: Customer Experience Location: 7901 Innovation Way,Mason,Ohio,45040,United States Nonexempt Global (ALL) Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

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