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Licensed Sales Agent

Vacancy has expired

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Omaha, NE

Employer:  AAA Life
Category:  Sales
Job Type:  Full Time

Description

Overview

AAA Life Insurance is hiring for Licensed Sales Agents. Join our team of inside sales professionals who thrive on creating positive member experiences!

Our Licensed Sales agents work independently, being largely responsible for promoting the sale of and enrolling members in one of AAA Life Insurance simplified Issue products in an inbound call-center environment. Tasks include supporting other lines of insurance processing; generating enrollments and providing member service through inbound and outbound calling programs.

Responsibilities

  • Develop detailed and solid understanding of AAA Life products and processes associated with providing service to the member, specializing in Simplified Issue products.
  • Promotes the sale of AAA Life Insurance Simplified Issue products in a call-center environment.
  • Establishes high quality member relationships using informative resources and technical knowledge.
  • Works independently to exhibit strong communication skills delivering information accurately, confidently and influentially to members.
  • Efficiently accesses multiple electronic systems to track, gather, update, sell or enroll members as appropriate.
  • Handles calls and enrollments in a way that reflects the Member Experience philosophy of Speed, Accuracy and Style.
  • Maintains quality of service by following policies and procedures and recommends changes as appropriate.
  • Maintains appropriate skills, knowledge, and level of quality for the position and take personal accountability and ownership of initiatives and requirements in support of future growth.
  • Provides peer guidance and subject matter expertise on standard processes/procedures, sales techniques and department functions once demonstrating proficiency within the position.

Qualifications

  • High School degree required; some college level coursework preferred.
  • Life insurance license required in the state in which you live
  • Completion of insurance industry or LOMA coursework highly preferred.
  • Minimum 2 years' experience in a customer service related position required where there is a high value placed on the customer/member experience; insurance/call center experience preferred.
  • Basic understanding and knowledge of life insurance company operations, policies and procedures and knowledge of various insurance products preferred
  • Prior experience navigating and operating multiple computer applications and telephone technologies desired.

What We Offer:
  • A collaborative, energetic work environment where you can put your passion for people to work
  • Medical, Dental, Vision, Life and Disability coverage available day one
  • Pension Plan
  • Performance-based incentive plan
  • 401k available with a Company match
  • Holidays and Paid Time Off
  • AAA Basic Membership
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