Senior Customer Support Management Professional
Vacancy has expired
Albany, NY
| Employer: | Honeywell |
| Category: | Customer Service |
Description | |
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Driving Infinite Possibilities Within A Diversified, Global Organization The future is what you make it! When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers, and doers who make the things that make the future. That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings safe and even making it possible to breathe on Mars. Working at Honeywell isn't just about developing cool things. That's why our employees enjoy access to dynamic career opportunities across different fields and industries. Are you ready to help us make the future? As a Senior Customer Support Management Professional, you will provide support to the East and lead continuous improvement initiatives. Reporting directly to the East Regional General Manager. You will lead working capital improvement efforts by managing coordination between East operations and Billing/Collection teams to achieve cash targets. In alignment with account teams. You will work key collection items directly by contacting customers and pro-actively identify possible process or system issues resulting in payment issues. You will identify and monitor customers with payment behavior issues, working with projects leadership, functional departments, and operations to devise mitigation plans to prevent further past dues and billing issues. As the businesses Cash Champion, you play a large part in keeping things moving and resolving problems. Key Responsibilities:
The base salary range for this position is $84,000-$105,000. The position also offers sales incentive (subject to change on company performance and individual performance). The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This role will remain open for applications until an offer is accepted. Benefits: We offer a full benefits package that includes medical, dental, vision, 401(k), flexible vacation and education assistance. Benefits provided may differ by role and location. For benefits information, please visit https://benefits.honeywell.com/. Current employees may visit HR Direct. Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. Person, which is defined as, a U.S. citizen, a U.S. permanent resident, or have protected status in the U.S. under asylum or refugee status or have the ability to obtain an export authorization". Must Have
Additional Information
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. | |