Description and Requirements
Location: Charlotte, NC
Job Type: Contract
Here's the impact you'll make and what we'll accomplish together
We are seeking a seasoned IT Project Manager or Scrum Master with specialized knowledge in Cloud Migrations and Infrastructure projects with strong experience on JIRA tool. The ideal candidate will possess an adept understanding and the capacity to drive IT projects to successful completion. The Project Manager will be responsible for leading, planning, organizing, and overseeing the company's Infrastructure projects.
Responsibilities
- Develop and manage comprehensive project plans for infrastructure initiatives.
- Lead cross-functional teams, allocating resources and ensuring seamless project integration.
- Define project scope, objectives, and deliverables with stakeholder input, ensuring technical feasibility.
- Foster clear communication with stakeholders, keeping them informed on project status, risks, and changes.
- Manage vendor relationships to guarantee timely and cost-effective project completion.
- Conduct training sessions to equip staff with new features and functionalities.
- Proactively identify potential risks and implement mitigation strategies.
- Perform risk management to minimize project disruptions and ensure smooth software transitions.
- Deliver high-quality projects that consistently meet or exceed stakeholder expectations.
- Coordinate and manage user testing, gather feedback, and refine deliverables as needed.
Skills and Qualifications
- Minimum 10+ years of experience leading cloud migrations and infrastructure projects (Mandatory)
- Proficiency in project management methodologies, tools (including JIRA), and techniques (Mandatory)
- Expertise in AWS Cloud & CAAS Tools (Mandatory)
- Understanding of Agile methodologies (Preferred)
- PMP certification or Scrum Master certification (Preferred)
- Excellent written and verbal communication skills
- Proficient in MS Project, Visio, Excel, and Word
Education
- Bachelor's degree in Computer Science, Information Technology, or a related field (Preferred)
What's in it for you?
TELUS International is pleased to offer great benefits as a contractor which include but are not limited to:
Internal Referral Program, for every referral hired you'll get a referral bonus and amazing prizes
- Transparent work culture to lift your ideas & initiatives at the enterprise level & investment to execute successfully.
- Our development programs are designed to promote technical growth and enhance leadership and relationship skills across individuals. We spark your career growth, with a vast array of in-house and external training programs which are listed below, but not limited to:
- Trending technical skills
- Business domain & customer interaction
- Behavioral & effective communication
Join our TELUS International Family
Everyone belongs to TELUS International. It doesn't matter who you are, what you do, or how you do it, at TELUS International, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have, the more likely we are to crack the code on what our customers want and what our communities need. From start-ups to large global brands, we deliver on all stages of customer growth and engagement. Our industry track record speaks for itself. #Happytocodehere
TELUS International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.
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