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Business Account Management Solutions - Sales Engineer - Advisor (Open to remote)

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Washington, DC

Employer:	Fannie Mae
Job Type:	Full Time
Description
Company Description At Fannie Mae, futures are made. The inspiring work we do helps make a home a possibility for millions of homeowners and renters. Every day offers compelling opportunities to impact the future of the housing industry while being part of an inclusive team thriving in an energizing, flexible environment. Here, you will grow your career and help create access to fair, affordable housing finance. Job Description As a valued contributor to our team, you will advise team members on processes and procedures for assessing the potential application of enterprise technology products or services, and offer solutions that meet customer needs. THE IMPACT YOU WILL MAKE The Business Acct Mgmt Solutions - Sales Engineer - Advisor role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities: Determine the customer business needs and processes across multiple projects, programs, or products, while identifying and resolving conflicting or complementary needs across customer groups. Lead cost benefit studies for purchasing the most complex and widely-used enterprise products and services, and present conclusions to team leadership. Apply extensive knowledge of industry principles, company products, and client needs to develop technical training on complex topics for clients. Communicate critical customer feedback about digital products and programs to product teams for future developments. Use extensive technical knowledge of product offerings to support and build sales. Lead product teams and customers to analyze and triage the most complex issues with digital products, pilots, and programs. Qualifications THE EXPERIENCE YOU BRING TO THE TEAM Minimum Required Experiences 6 years Desired Experiences Bachelor degree or equivalent Skills Skilled in presenting information and/or ideas to an audience in a way that is engaging and easy to understand. Influencing including negotiating, persuading others, facilitating meetings, and resolving conflict. Experience identifying and selecting strategic options and identifying resources to meet the defined objectives. Ability to frame ideas as systems and analyzing the inputs, outputs, and process. Communication including communicating in writing or verbally, copywriting, planning and distributing communication, etc. Product Development including designing products, developing product roadmaps, translating design requirements, prototyping, etc. Relationship Management including managing and engaging stakeholders, customers, and vendors, building relationship networks, contracting, etc. Working with people with different functional expertise respectfully and cooperatively to work toward a common goal. Business Insight including advising, designing business models, interpreting customer and market insights, forecasting, benchmarking, etc. Adept at managing project plans, resources, and people to ensure successful project completion. Tools Skilled in Oracle Siebel Experience using Salesforce CRM Experience using Microsoft Project Additional Information Reference Identification #REF12822Y The future is what you make it to be. Discover compelling opportunities at careers.fanniemae.com. Fannie Mae is primarily a hybrid company. We embrace flexibility for our employees while providing office space for in-person work and collaboration. This role is classified as Remote. If you speak with a Recruiter, they will provide you with more information about the definition of this classification. Fannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at [email protected]. The hiring range for this role is set forth on each of our job postings located on Fannie Mae's Career Site. Final salaries will generally vary within that range based on factors that include but are not limited to, skill set, depth of experience, certifications, and other relevant qualifications. This position is eligible to participate in a Fannie Mae incentive program (subject to the terms of the program). As part of our comprehensive benefits package, Fannie Mae offers a broad range of Health, Life, Voluntary Lifestyle, and other benefits and perks that enhance an employee's physical, mental, emotional, and financial well-being. See more here.

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