Human Resources Specialist (Employee Benefits)
Vacancy has expired
Andover, MA
Employer: | Internal Revenue Service - IRS |
Category: | Human Resources |
Job Type: | Full Time |
Description | |
Summary Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at www.jobs.irs.gov Learn more about this agency This job is open to
Clarification from the agency Open to IRS Career/Career-Conditional, Treasury/IRS CTAP, & IRS RPP employees Duties WHAT IS THE HUMAN CAPITAL OFFICE (HCO)DIVISION? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Vacancies will be filled in the following specialty areas: Human Capital Office of Human Resource Operations, Human Resources Shared Services The following are the duties of this position at the full working level. Responds to benefits entitlement questions received through Benefits Line to assist the caller in making educated benefits decisions. Counsels retiring employees and the survivors of deceased employees regarding their retirement and/or survivor benefits. Develops optional, disability, mandatory, early, and discontinued service retirement and death cases used by the Office of Personnel Management in making final annuity estimate and life health insurance eligibility determinations. Responds to congressionals, OPM, Treasury, other Federal agency, and former employee correspondence related to employee benefits and services. This position has career progression. If you are selected at a grade level lower than the full working level, you may be non-competitively promoted as your career progresses. For example, you may be hired as a GS-05, but if the position has career progression to GS-11, then you may move from a GS-05 to a GS-11 in as little as three years. Requirements Conditions of Employment STANDARD POSITION DESCRIPTIONS (SPD): PD92186, PD92185, and PD92184 Visit the IRS SPD Library to access the position descriptions.
Qualifications Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement: GS-7 QUALIFICATION REQUIREMENTS: To be minimally qualified for this position at the GS-7 level, you must have at least one year of specialized experience equivalent to the next lower level in the normal line of progression. Specialized experience for this position includes: Applying human resources personnel, employee benefits, or payroll concepts and practices to ensure employee position and placement (e.g., benefits, pay, hiring authority) is established. Inputting and researching personnel actions/records and data in an automated personnel system in order to meet personnel and payroll cycles and accomplish workload; experience analyzing personnel problems and ensuring accuracy of personnel employee/payroll information; communicating to employees and/or management factual and procedural human resources information clearly, verbally, and in writing in response to inquiries. OR You may qualify based on education with completion of at least one (1) academic year of graduate education in a field of study that demonstrates the knowledge, skills, and abilities necessary to do the work of this position such as: human resources, public administration, organizational psychology, or other administrative and management fields. OR Superior Academic Achievement may be met by having a bachelor's degree, with one of the following: A GPA of 3.0 or higher on a 4.0 scale for all completed undergraduate courses or those completed in the last 2 years of study, or a GPA of 3.5 or higher on a 4.0 scale for all courses in the major field of study or those courses in the major completed in the last 2 years of study, or rank in the upper one third of the class in the college, university, or major subdivision, or membership in a national honor society recognized by the Association of College Honor Societies. Note: Grade point averages should be rounded to one decimal point. For example, 2.95 is rounded to 3.0, and 2.94 is rounded to 2.9. If more than 10 percent of your undergraduate course work (credit hours) was taken on a pass/fail or similar basis, your claim must be based on class standing or membership in an Honor Society. OR You may qualify with an equivalent combination of qualifying graduate education and experience. GS-9 QUALIFICATION REQUIREMENTS: To be minimally qualified for this position at the GS-9 level, you must have at least one year of specialized experience equivalent to the next lower level in the normal line of progression. Specialized experience for this position includes: Applying a wide range of laws, regulations, policies, and practices with an understanding of the interrelationships of human resources management programs sufficient to provide integrated solutions to employee benefit issues (e.g., optional/mandatory benefits, disability, early and/or discontinued service retirement; life/health insurance eligibility determinations, death of dependent, death cases); inputting and researching personnel actions/records and data in an automated personnel system in order to meet personnel and payroll cycles and accomplish workload; experience analyzing personnel problems and ensuring accuracy of personnel employee/payroll information; preparing retirement annuity estimates using a projected retirement date; verifying the accuracy and completeness of election forms for employee benefits; consulting to meet/deal tactfully and persuasively with others to resolve a wide range of employee benefits issues (e.g., impacted employees, deceased employee survivors, employee programs), including those which can be controversial or sensitive in nature. Experience communicating to employees and/or management factual and procedural human resources employee benefits information clearly, verbally, and in writing in response to inquiries. OR You may qualify based on education as follows: A master's or equivalent graduate degree in a field of study that demonstrates the knowledge, skills, and abilities necessary to do the work of this position such as: human resources, public administration, organizational psychology, or other administrative and management fields. OR Two (2) full years of progressively higher-level graduate education leading to a graduate degree in a field of study that demonstrates the knowledge, skills, and abilities necessary to do the work of this position such as: human resources, public administration, organizational psychology, or other administrative and management fields. OR LL.B or JD in a field of study that demonstrates the knowledge, skills, and abilities necessary to do the work of this position such as: human resources, public administration, organizational psychology, or other administrative and management fields. OR You may qualify with an equivalent combination of qualifying experience and education. GS-11 QUALIFICATION REQUIREMENTS: To be minimally qualified for this position at the GS-11 level, you must have at least one year of specialized experience equivalent to the next lower level in the normal line of progression. Specialized experience for this position includes: Overseeing/managing employee benefits programs in order to provide guidance, information, and assistance to employees to make informed decisions regarding retirement programs and benefits such as survivor benefits, health benefits (e.g., FEHB), life insurance (e.g., FEGLI), retirement benefits (e.g., Thrift Savings Plan); preparing retirement annuity estimates using a projected retirement date; counseling employees, spouses, and beneficiaries on survivor benefits; verifying the accuracy and completeness of completed election forms for benefits. Consulting experience to meet and deal tactfully and persuasively with others to resolve a wide range of employee benefit issues (e.g., impacted employees, deceased employee survivors, employee programs), including those which can be controversial or sensitive in nature; serving as a point of contact with payroll, benefit carriers, or Federal agencies to resolve issues related to benefits; communicating to employees and/or management factual and procedural human resources employee benefits information clearly, verbally, and in writing in response to inquiries. OR You may qualify based on education as follows: A Ph.D., or equivalent doctoral degree in a field of study that demonstrates the knowledge, skills, and abilities necessary to do the work of this position such as: human resources, public administration, organizational psychology, or other administrative and management fields. OR Three (3) full years of progressively higher-level graduate education leading to a graduate degree in a field of study that demonstrates the knowledge, skills, and abilities necessary to do the work of this position such as: human resources, public administration, organizational psychology, or other administrative and management fields. OR LL.M. in a field of study that demonstrates the knowledge, skills, and abilities necessary to do the work of this position such as: human resources, public administration, organizational psychology, or other administrative and management fields. OR You may qualify with an equivalent combination of qualifying experience and education. Education For more information on qualifications please refer to OPM's Qualifications Standards . A copy of your transcripts or equivalent documentation is required for positions with an education requirement, or if you are qualifying based on education or a combination of education and experience. An official transcript will be required if you are selected. If the position has specific education requirements and you currently hold, or have previously held, a position in the same job series with the IRS, there is no need to submit a transcript or equivalent at this time. Applicants are encouraged, but are not required, to submit an SF-50 documenting experience in a specific series. A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page . FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here for Foreign Education Credentialing instructions. Additional information
How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above. Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a "not qualified" determination. Applicants who disqualify themselves will not be evaluated further. Rating: Your application will be evaluated in accordance with the Service's Merit Promotion Plan. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):
Your application will also be rated and ranked among others, based on your responses to the online questions, regarding your experience, education, and training. Any performance appraisal/evaluation and award documentation you provide will be forwarded to the selecting official. The selecting official will review this documentation and give it due weight consideration during the overall selection process. IRS employees may obtain their most recent awards listing at https://persinfo.web.irs.gov/ . Your rating may be lowered, if your responses to the online questions are not supported by the education and/or experience described in your application. Referral: A category-like rating (Quality Group) will be used to rate, rank and select eligible candidates. If qualified, you will be assigned to one of three quality level categories, Superior/Best Qualified, Highly Qualified and Qualified. If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. Candidates, if required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring practices), will be interviewed in quality group order. We will not reimburse costs related to the interview such as travel to and from the interview site. If you are a displaced or surplus Federal employee eligible for Career Transition Assistance Plan (CTAP) , you must receive a score of Highly Qualified or better to be rated as well qualified to receive special selection priority.
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