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ICQA Administrator Tues-Saturday (Flexibility 430am-530pm), Lathrop, CA Full-Time

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Lathrop, CA

Employer:	Macy's
Category:	Information Technology
Job Type:	Contractor
Description
About Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value, and high-quality products. Now is an exciting time to join Macy's. The face of retail is changing, and change requires innovation. Online sales are booming at Macy's. Our Distribution Center teams are key to our success in the modern retail landscape. They make sure that products arrive at our stores - and each customer's doorstep - on time, in perfect condition. Behind the scenes, a lot goes into getting products to customers. When a shopper makes an online purchase, we plan, prep, and package the merchandise to get it delivered as quickly and efficiently as possible - across the country and around the world. It takes a lot of smart people working together to make that happen, and so there are many roles you can play, including (but not limited to): material handlers, equipment drivers, inventory control, packers, quality assurance, safety specialists, asset protection, and many more. Whatever role you play - we value you as a colleague. Choose the challenge that's right for you! Job Overview Job Overview Responsible for researching, troubleshooting and resolving systemic and physical facility level inventory issues. Provide effective communication of related accuracy issues to facility management that could impede accurate and timely financial booking. Perform other duties as assigned. Essential Functions Essential Functions Interest in and affinity for problem solving, investigating, and troubleshooting issues. Interest in and affinity for researching issues using various tools: Mainframe, WM and other apps. Ability to make connections and inferences based on limited data; initiative to explore potential root cause and determine best resolution. Initiative to ask questions, make suggestions, make on the spot decisions. Ability to key accurately and productively using PC's, hand-held computers or other such devices. Recognize situations that will impact system integrity & issues. Use judgment to communicate alerts to internal Facility Management to prevent escalation of issues. Within multiple systems, use knowledge & judgment to perform adjustments if needed. Maintain organized documents per the Supply Chain documentation retention policy. Follow all Standard Operating Procedures and safety/security guidance. Qualifications and Competencies Competencies High School Diploma or equivalent. Inventory experience preferred. Two years of experience addressing complex issues using diplomacy and tact. Two years of experience working with spreadsheets, reporting and responding to questions/issues. One year of experience in a distribution center. Strong leadership profile and excellent negotiation skills. Computer Proficiency Required: Excel, SQL, Macros, Tables, PowerBI and Powerpoint. Strong verbal and written communication skills. Ability to understand and communicate directions in facility regarding standard operating processes. Basic math functions such as addition, subtraction, multiplication, and division. Must be able to work independently with minimal supervision. Detail oriented with a sense of urgency. Team player, high standard for integrity and accuracy. Demonstrated problem-solving and decision making skills Ability to work a flexible schedule based on department and store/company needs. Regular, dependable attendance & punctuality. Essential Physical Requirements Essential Physical Requirements Position requires prolonged periods of standing/walking around store or department. May involve reaching, crouching, kneeling, stooping, climbing ladders, depth perception and color vision. Frequent use of computers and other technology necessary to perform job duties, including handheld electronic equipment. Frequently lift/move up to 25 lbs. This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.

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