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Front-Line Manager Readiness Program (Bilingual Spanish) (Amended)

Vacancy has expired

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IRS Nationwide Locations

Employer:  Internal Revenue Service - IRS
Category:  Engineering
Job Type:  Full Time

Description

Summary

Announcement amended 5/8/2024 to extend close date to 5/21/2024.
Announcement amended 5/7/2024 to extend close date to 5/17/2024.

Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information.

WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at www.jobs.irs.gov
Learn more about this agency

This job is open to
  • Internal to an agency

    Current federal employees of this agency.

Clarification from the agency

Open to IRS Career/Career-Conditional competitive employees in SBSE - Small Business Self Employed.

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Duties

WHAT IS THE SBSE - SMALL BUSINESS SELF EMPLOYEDDIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
SBSE EXAM - Examination Operations, Small Business Self Employed Collection Operations

Managerial assignments covered by this program are in the 0592/0962 series. Assignments will be made at the IR-8 through IR-7 levels.

WHAT IS THE FRONT LINE READINESS PROGRAM?
The Front Line Readiness Programs offers well qualified individuals the opportunity to receive structured professional leadership development and experience. During the twelve (12) month training and development program, all candidates will participate in a pre-classroom orientation, complete online courses, complete Career Learning Plans, and attend leadership-training classes (on-line virtual and/or face-to-face budget permitting) and participate in a variety of developmental assignments. In addition, candidates will be assigned a mentor and receive one two week shadow assignment and a 60-day minimum developmental acting assignment. This acting assignment may result in a temporary promotion. No further competition will be needed for any temporary promotions to a Front Line Manager position if more than 120 days for those selected under this announcement. While on an acting assignment, you may advise/counsel employees, complete performance appraisals, control workload flow, set goals timelines and completion schedules.

While on acting assignments as a Front Line Manager you may:
  • Plan work to be accomplished by subordinates, sets and adjusts short-term priorities and prepares schedules for completion of work.
  • Assign work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees.
  • Evaluate work performance of subordinates and makes recommendations for outstanding performance recognition and/or disciplinary action.
  • Give advice, counsel or instruction to employees on work and administrative matters.
  • Interview candidates for positions within the organization/unit and recommend appointment, promotion or reassignment to such positions.
  • Hear and resolve complaints from employees, refer group grievances and/or more serious unresolved complaints as appropriate.
  • Effect minor disciplinary measures, such as warnings and reprimands, recommend other actions in more serious cases.
  • Identify developmental and training needs of employees, providing or arranging for needed development and training.
  • Initiate ways to improve production, work processes and/or to increase the quality of the work directed.


Requirements

Conditions of Employment
STANDARD POSITION DESCRIPTIONS (SPD):
PD96294

Visit the IRS SPD Library to access the position descriptions.
  • Candidates not meeting the Leadership Readiness Program requirements at the end of the first year may be extended in the program for up to 1 additional year to complete the necessary training/development activities. During the program, candidates whose performance and progress do not merit continuing in the program will be released from the program.
  • Telework Eligible Positions: Telework eligible positions do not guarantee telework. Employees must meet and sustain IRS telework eligibility requirements (e.g., reporting at least twice a pay period to your assigned Post of Duty (POD)) and supervisor's approval to participate in the IRS Telework Program. Employees must also be within a 200-mile radius of their official assigned post-of-duty (POD) while in a telework status. As a reminder - If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management.
  • Subject to a 1-year probationary period (unless already completed).
  • Subject to a 1-year supervisory or managerial probationary period (unless already completed).

Qualifications

Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service . One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.

You must meet the following readiness requirements by the closing date of this announcement:

BASIC REQUIREMENTS:

LEADERSHIP DEVELOPMENT PROGRAM:
To be minimally eligible/qualified for this readiness program you must meet the following requirements:
  • Current annual performance appraisal must be fully successful or higher AND
  • Must have at least one (1) year of experience in at least one (1) of the occupational series being announced or previously held a position in one (1) of the occupational series being announced on a temporary or permanent basis for at least one (1) year AND
  • Must be a current permanent SB/SE employee
TEMPORARY DEVELOPMENT ASSIGNMENT (PROMOTION) WHILE IN THE READINESS PROGRAM:

To be qualified for a temporary development assignment (promotion) to a Front Line manager position, while in the readiness program, your experience should be sufficient to demonstrate:
  • Experience with management techniques, methods, theories, principles and labor relations concepts, to assure optimum utilization of personnel, equipment and space for the accomplishment of all program objectives with combined technical and administrative oversight;
  • Experience applying regulations, other official guidance and principles, including the latest procedures and techniques sufficient to oversee the planning, development and implementation of the technical aspects of programs specific to the position being filled;
  • Experience applying basic budget management principles and practices (i.e. ability to maintain and manage financial resources);
  • Experience applying communicative techniques to effectively and diplomatically interact with internal and external customers.
AND
In addition to meeting the experience requirements above, to qualify for temporary development assignment (promotion) while in the readiness program you must also meet the Basic Requirements listed below:
  • Knowledge of management techniques, methods, theories, principles, and labor relations concepts, to assure optimum utilization of personnel, equipment, and space for the accomplishment of all program objectives with combined technical and administrative oversight.
  • Knowledge and understanding of regulations, other official guidance and principles, including the latest procedures and techniques sufficient to oversee the planning, development and implementation of the technical aspects of programs specific to the position being filled.
  • Knowledge of cost estimating procedures (sufficient to manage financial resources), project management, and if required, legal and regulatory interpretations specific to the position being filled.
  • Knowledge of communicative techniques to effectively and diplomatically interact with internal and external customers.
If the temporary development assignment (promotion) opportunity is to a position that has a positive educational requirement, you may be required to submit a transcript(s) at a later date.

AND TIME AFTER COMPETITIVE APPOINTMENT: By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment . For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens" or Status applicants.

AND BILINGUAL POSITIONS ONLY: This is a bilingual position. Applicants will be required to demonstrate proficiency in Spanish. You must be able to speak, read and write the selected language in order to be considered proficient in that language. If you indicate language proficiency, you may be tested at some point in the hiring process to determine if you possess the required level of proficiency. If you are unable to demonstrate proficiency, you will not be qualified for these positions.

For more information on qualifications please refer to OPM's Qualifications Standards .

Education

A copy of your transcripts or equivalent documentation is required for positions with an education requirement, or if you are qualifying based on education or a combination of education and experience. An official transcript will be required if you are selected. If the position has specific education requirements and you currently hold, or have previously held, a position in the same job series with the IRS, there is no need to submit a transcript or equivalent at this time. Applicants are encouraged, but are not required, to submit an SF-50 documenting experience in a specific series.

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page .

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here for Foreign Education Credentialing instructions.

Additional information

  • This is a readiness program; there is no permanent promotion potential under this announcement.
  • Completion of the program does not guarantee selection for a management position.
  • Prior FLRP participants are not eligible to apply.
  • GEOGRAPHIC AREA OF INTEREST/MOBILITY: Nationwide mobility is not a prerequisite for selection into the Readiness Program, however, future competitive selection into a permanent manager position will require a reasonable degree of mobility. Manager vacancies can arise anywhere in the country and it is to the applicant's competitive and developmental advantage to be available for a broad range of locations.
  • You will remain in your current position and post of duty.
  • We may select from this announcement or any other source to fill one or more vacancies. Additional jobs may be filled.
  • The salary range indicated in this announcement reflects the minimum locality pay up to maximum locality pay for all duty locations listed. The range will be adjusted for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages .
  • Tour of Duty: Monday - Friday
    • Day Shift (between 6:00am - 6:00pm) OR
    • Mid Shift (between 10:00am - 8:30pm) OR
    • Swing Shift (between 2:00pm-1:30am)
  • In the event that a building is closed due to rent management, new hires may be placed in a local commuting location.
Remain in POD: The vacancy will be filled at the selectee's official permanent position of record, post of duty (POD).

  • Benefits

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How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a "not qualified" determination.

Rating: Your application will be evaluated on the leadership and technical competencies of the position to be filled per the Service's Management Selection Program (MSP) 2.0 which covers Frontline, Department and Senior Manager positions. Technical competencies for this position are:
Leadership, LSR Core Qualifications, Problem Solving, and Workload Processing

IRS employees must complete the Leadership Succession Review (LSR) Assessment. Step by step instructions, on the on-line self-assessment and managerial assessment, are available at http://hco.web.irs.gov/apps/CAC/LSR2/mgr_check.asp . The results from this assessment are used in ranking applicants on the leadership competencies. You will need the results from this assessment to complete your on-line application. Your rating may be lowered, if your responses to the online questions are not supported.

Referral: All eligible applicants will be considered. Applicants determined eligible and qualified will be rated and ranked based on their quality and extent of their experience, education, and training. Performance and awards will only be considered in the selection process and will not be included in the overall rating. You may be required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring polices). We will not reimburse costs related to the interview such as travel to and from the interview site.

  • Benefits

    Review our benefits
  • Required Documents

    As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

    The following documents are required and must be provided with your application. All application materials, including transcripts, must be in English.
    1. Resume - Your resume MUST contain dates of employment (i.e., month/year to month/year or present). To ensure you receive full credit for relevant experience, include the hours worked per week. We recommend that your resume not exceed 5 pages. If including Federal service experience, you MUST provide the pay plan, series, and grade, i.e., GS-0301-09. If the pay plan, series, and grade are not provided, it may result in an ineligible determination.
      Your resume must NOT include photographs, classified or government sensitive information, social security number (SSN), encrypted/digitally signed documents, or other inappropriate material or content. If your resume contains prohibited information as listed above, your application will be determined ineligible, and you will not receive consideration for this position. ( Cover letters are optional.) Please view Resume Tips.
      It is also recommended that your resume not include personal information such as age, gender, religion, race, disability, etc.
    2. Online Application - Questionnaire
    3. Proof of Enrollment or Education (see Education Section above) - For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, you MUST submit a copy of your transcripts or equivalent. If the position has specific education requirements and you are currently (or have previously been) in the Federal job series to be filled, there is no need to submit a transcript or equivalent at this time, but you must provide an SF-50 documenting you held this job series. An official transcript will be required if you are selected.
    4. Registration/License (if applicable) - active, current registration/license
    5. Current and Former Federal Employees - It is recommended that yousubmit a copy of your most recent SF-50 (Notification of Personnel Action) or equivalent personnel action form which shows your current grade and competitive service status (Position Occupied/Block 34 should reflect "1" and Tenure/Block 24 should reflect "1" or "2").
    6. Performance Appraisal/Awards (if applicable) - You are strongly encouraged to submit a copy of your most recent, signed, completed annual performance appraisal which includes the final rating and copies of any incentive/performance awards you received. If a revalidated appraisal is used for merit promotion, the supervisor must prepare a narrative for each critical job element that does not have a narrative describing the performance in the appraisal period covered by the rating. Note: If you are a manager or management official, your most recent annual performance appraisal must be used for the overall rating identified.
    Please note that if you do not provide all required information, as specified in this announcement, your application will be determined incomplete, and you will not be considered for this position (or may not receive the special consideration for which you may be eligible).
  • How to Apply

    The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on 05/21/2024 and/or cut-off dates in this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on 05/21/2024.

    To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12394082
    • To begin the application process, click the "Apply Online" button.
    • You will be re-directed to USASTAFFING to complete your application process; answer the online questions and submit all required documents. (To submit supporting documents, import documents from USAJOBS to the appropriate document types. If the document you need was not imported from USAJOBS, you may upload it directly into this application. To protect your privacy, we suggest you first remove your SSN).
    • To complete, you must click the "Submit Application" button prior to 11:59 PM (ET) on 05/21/2024.
    To update your application, including supporting documentation, at any time during the announcement open period, return to your USAJOBS account ( https://my.usajobs.gov/Account/Login ). There you will find a record of your application, the application status, and an option to Update Application. This option will no longer be available once the announcement has closed.

    To verify the status of your application both during and after the announcement open period, log into your USAJOBS account: https://my.usajobs.gov/Account/Login . All of your applications will appear on the Welcome page. The application record in your USAJOBS account provides an Additional Application Information page that provides information regarding the documentation you submitted and any correspondence we have sent related to this application. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/ .

    Agency contact information

    (ERC) Employee Resource Center

    Phone
    866-743-5748
    Website
    https://irsgov.sharepoint.com/sites/EmployeeResources/SitePages/ERC-Help-Desk.aspx

    Address

    SBSE
    1111 Constitution Ave NW
    Washington, DC 20224
    US

    Learn more about this agency

    Next steps

    Treasury believes in a working environment that supports inclusion; please view our reasonable accommodation policies and procedures at https://www.jobs.irs.gov/midcareer/reasonable-accommodation.html . We will provide reasonable accommodation to applicants with disabilities on a case-by-case basis; please contact us if you require this for any part of the application and hiring process.

    Once your application package and online questionnaire is received you will receive an acknowledgement email. You are responsible for checking status updates and notifications in USAJOBS. Hard copy notifications will not be sent to you. You may check the status of your application for this position at any time by logging onto the USAJOBS "My Account" tab and clicking on "Application Status." For a more detailed update of your application status, you may click on "more information." Please notify us if your contact information changes after the closing date of the announcement. If your email mailbox is full or blocked (SPAM) you may not receive important communication that could affect your consideration for this position.

    As a current employee, you know the great benefits we offer. Should you have any questions about benefits, please contact the Employee Resource Center (ERC) at 1-866-743-5748 option #1 for ERC.
  • Fair and Transparent

    The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
    • Equal Employment Opportunity (EEO) Policy
    • Criminal history inquiries
    • Reasonable accommodation policy
    • Financial suitability
    • Selective Service
    • New employee probationary period
    • Signature and false statements
    • Privacy Act
    • Social security number request
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