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Director Process Engineering and Efficiency

Vacancy has expired


Secaucus, NJ

Employer:  Macy's
Category:  Engineering
Job Type:  Full Time


Bring Your Amazing Self to Work

At Macy's, Inc. we're on a mission to create a brighter future with bold representation for all. This is our Mission Every One. We know that each person here is unique. So we respect and invest in each individual to create growth, pride, and satisfaction. If we are able to bring our whole selves to work, it translates into a more abundant and wider array of ideas and energy for all to benefit from. Our success will be built on amazing colleagues, working together.

Job Overview

The Director of Process Engineering & Efficiency leads a team of Process Engineers responsible for mapping and documenting current and future distribution processes. They identify process gaps and opportunities to enhance safety awareness, increase throughput potential, and reduce costs in the distribution center 4-wall facilities.

Collaborating with internal and external business partners, the director examines solutions to address identified gaps. The ideal candidate influences and guides senior supply chain leaders to adopt recommended solutions and teaches the team to make data-driven decisions, model recommended solutions, facilitate Kaizen events, and utilize Lean methodologies to eliminate waste. They possess experience with complex automation solutions and understand their impact on operational processes, including detailed automation requirements. Additionally, the ideal candidate has experience with automated storage and retrieval systems (ASRS), putaway and pick logic for automation, automated sortation, Warehouse Control Systems (WCS), Warehouse Execution Systems (WES), distribution waving logic, and leverages industry connections to understand the future of warehouse automation.

The Director of Process Engineering & Efficiency sets the strategic roadmap for achieving cost reduction, cycle time improvement, and throughput enhancements to realize Macy's supply chain investment potential.

What You Will Do
  • Develop a strategic vision across Macy's supply chain to optimize throughput while minimizing costs through collaboration with automated vendors.
  • Provide guidance and instruction on continuous improvement techniques to various levels within Macy's supply chain.
  • Lead a team of Industrial Engineers responsible for process mapping, engineering, and modeling.
  • Establish rapport and trust rapidly with operational leaders.
  • Demonstrate a solid understanding of the Theory of Constraints and its impact on automation.
  • Effectively influence and communicate with senior supply chain leadership.
  • Collaborate with Macy's safety team to identify major risks and support incident reduction efforts.
  • Recommend necessary automation, process, and technological changes to achieve supply chain objectives.
  • Partner with other Macy's teams to design future solutions that alleviate bottlenecks and maximize automation potential.
  • Proficiently analyze and interpret data from multiple systems including WMS, WES, WCS, and other data streams.
  • Possess experience with complex ASRS systems such as Autostore, Swisslog, Ocado, Symbotic, among others.
  • Demonstrate expertise in modeling operational flow and understanding of e-commerce waving approaches.

Skills You Will Need

Leadership and Communication: Ability to lead a team of Process Engineers, establish rapport with operational leaders, and effectively communicate with senior supply chain leadership.

Strategic Vision: Develop a strategic vision across Macy's supply chain to optimize throughput and minimize costs through collaboration with automated vendors.

Continuous Improvement: Provide guidance on continuous improvement techniques, including facilitating Kaizen events and utilizing Lean methodologies to eliminate waste.

Technical Expertise: Possess experience with complex automation solutions, including ASRS, Warehouse Control Systems, and Warehouse Execution Systems, and understand their impact on operational processes.

Collaboration and Partnership: Collaborate with internal and external business partners to identify and address process gaps, recommend necessary automation, process, and technological changes, and design future solutions to maximize automation potential.

Data Analysis: Proficiently analyze and interpret data from multiple systems, including WMS, WES, WCS, to inform decision-making and strategy development.

Project Management: Ability to effectively plan and execute strategies, manage projects, and demonstrate a sense of urgency in problem-solving.

Technical Proficiency: Proficiency in Microsoft Excel, Microsoft Access, Microsoft Project, MS Word, and MS PowerPoint, as well as familiarity with Warehouse Control Systems and Material Handling Systems.

Detail Orientation and Analytical Skills: Demonstrate attention to detail, analytical skills, and the ability to recognize issues and deal with them directly.

Human Factors and Engineering Economics: Understand human-machine/technology interaction, engineering economics, decision analysis, systems design, and optimization principles.

Who You Are
  • Dedicated to fulfilling ideals of diversity, inclusion, and respect that Macy's aspires to achieve every day in every way.
  • Candidates with a bachelor's degree or equivalent work experience in a related field are encouraged to apply. 8-10 years or related experience.
  • This position requires heavy lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders. May involve reaching above eye level. Requires close vision, color vision, depth perception, and focus adjustment.
  • Able to work a flexible schedule, including days, evenings, weekends, and holidays, based on department and company needs.

What We Can Offer You
  • An inclusive, challenging, and refreshingly fun work environment
  • Competitive pay and benefits rooted in principles of equity
  • Performance incentives and annual merit review
  • Merchandise discounts
  • Health and Wellness Benefits across medical, dental, vision, and additional insurance
  • Retirement Savings Plan with 401k match opportunity
  • Employee Assistance Program (mental health counseling and legal/financial advice)
  • Resources for continuous learning, career growth, and leadership development
  • 8 paid holidays
  • Paid Time Off (first year prorated depending on start date)
  • Tuition reimbursement program
  • Guild education benefit funds 100% of tuition, books, and fees in designated programs
  • Colleague Resource Groups (CRGs) and give-back/volunteer opportunities
  • Empowerment and autonomy to perform impactful work with tangible results

About Macy's

Now is an exciting time for a Macy's career as we continue to focus on creating exciting and memorable experiences for every Macy's customer, whether their journey starts online or in the store. Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing, and other areas let you express your creativity and commitment to excellence, grow your career and make a difference to your Macy's colleagues and customers.

Bring your creativity, energy, and ideas to the Macy's team - Apply Today!

This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.


This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.
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