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Commercial Accounts Director (Mid-Market) Remote



Employer:  CareFirst BlueCross BlueShield
Category:  Accounting
Job Type:  Full Time


Resp & Qualifications

Candidates must live in the MD/DC/VA surrounding areas in order to travel frequently into the offices and client meetings.


The Director, Commercial Accounts (middle-markets) provides strategic direction to the Large Commercial Account Consultants to ensure maximum customer medical retention and ancillary growth is achieved for an important group of commercial clients within the market segment. This role provides oversight, management and direction to the team to increase sales volume for the organization's commercial employers. The Director may also be responsible for helping the segment meet the organization's corporate goals.


  • Manages a staff of Account Consultants responsible for the team's general performance, while ensuring individual results are accomplished and staff professional development needs are created and achieved.
  • Ensures that overall retention, renewal and financial goals are achieved for medical and specialty products for assigned accounts within the commercial segment.
  • Plays a critical role in the ongoing development of positive relationships with key market constituents, brokers/consultants, government officials and vendor partners across service area.
  • Effectively partner with all internal constituents and subject matter experts to ensure client needs are met, maintaining a positive perception of organization within the marketplace and there is a clear understanding of value proposition.


Education Level: Bachelor's Degree, Business, marketing, sales or related field OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.

Experience: 8 years sales experience with an emphasis on strategic, consultative selling is required 3 years management experience Salesforce experience.

Current health and life license for the jurisdictions of Maryland, DC, and Virginia - Upon Hire Required

Preferred Qualifications:
  • Knowledge of fully-insured and self-funded accounts.

Knowledge, Skills and Abilities (KSAs)
  • Ability to effectively manage/train professional sales personnel.
  • Extensive knowledge of underwriting principles; group health/life insurance financial/funding mechanisms; healthcare delivery systems, including pricing methodologies and cost reimbursement mechanisms for both Health Maintenance Organizations (HMO) and indemnity systems; and health insurance products and networks,
  • Extremely strong facilitation skills and the ability to take a strong leadership role with both peers and senior managers.
  • Deep understanding of health care marketplace dynamics.
  • Strong presentation skills, with the ability to effectively communicate complex issues and findings in writing and orally to both executive and peer audiences.
  • Ability to build cooperative, productive relationships with internal clients and information sources as well as external vendors, suppliers and consultants.
  • Must be able to effectively work in a fast-paced environment with frequently changing priorities, deadlines, and workloads that can be variable for long periods of time. Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.

    Salary Range: $132,000 - $222,750 (salaries are based on years of experience, education & internal equity)

    Travel Requirements
    Estimate Amount: 50% Frequent travel required
Salary Range Disclaimer

The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilites of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).


Renewal 100-999 MD

Equal Employment Opportunity

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Where To Apply

Please visit our website to apply: www.carefirst.com/careers

Federal Disc/Physical Demand

Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.


The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.

Sponsorship in US

Must be eligible to work in the U.S. without Sponsorship.

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