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Vacancy has expired


Chicago, IL

Employer:  Illinois Department of Children & Family Services
Category:  Admin - Clerical


We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome

Reasonable Accommodation Statement

The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under My Documents → Additional Documents section for each application.

Any questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center at CMS.DisabilityResCen@illinois.gov or call (217) 524-7514 for further information and to request or discuss an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status). To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant's wage or salary history. Employment decisions are not made based on an applicant's wage or salary history. To that end, please do not include wage or salary information in your resume or other profile or application materials .

Date: Jun 10, 2024

Chicago, IL, US, 60616

Job Requisition ID: 38605

DCFS is deeply committed to the welfare and protection of children. Our goal is to protect children by strengthening and supporting families. In every effort, from receiving hotline calls to reaching family reunification or foster care and adoption, children and families are our focus.

Agency : Department of Children and Family Services

Title: Office Associate, option 2
Closing Date/Time: 06/25/2024/11:59 PM
Salary: Anticipated Starting Salary (Effective 7/1/24) $3,852/Month Full Salary Range $3,852 - $5,046/Month
Job Type: Social Services
County: Cook
Number of Vacancies: 2
Plan/BU: RC014

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

It is highly recommended that you upload official high school transcrips and resume.

Position Overview

The Illinois Department of Children and Family Services is seeking an organized, professional, and energetic individual to serve as Background Check Associate. Under direction, this position will receive and review incoming criminal history and Child Abuse and Neglect Tracking System clearances and apply agency policy and procedures to independently provide information and/or recommendations for resolution. The position will independently perform cursory review of background check information to ensure completeness of information for approval or denial of licensure/employment prior to data entry. The position will also perform data entry of background check information and/or driver eligibility status for facility drivers into the appropriate Department system. This position provides a great opportunity for someone who is detail oriented and interested in playing a supporting role in the Department's operations. DCFS offers a competitive compensation plan, excellent benefits, and a pension program. The ideal candidate for this position will have excellent organizational skills and strong communication skills. We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.

Job Responsibilities

1. Serves as Background Check Associate.

2. Performs data entry of CANTS, Sex Offender Registry System (SORS), National Sex Offender Registry System (NSORS), Out-of-State CANTS, Interstate Criminal History, Illinois State Police, Federal Bureau of Investigation, and/or driver eligibility status for facility drivers into the appropriate Departmental system.

3. Prepares, keyboards, and maintains complex, highly specialized Background Check Unit (BCU) reports and other reports related to application and recommendation materials processed through Central Office.

4. Serves as liaison to requesting parties regarding information on Authorization for Background Check.

5. Serves as Central Office of Licensing contact for all issues concerning facility driver checks.

6. Receives, sorts, reviews, and distributes incoming mail.

7. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

  • Requires knowledge, skill, and mental development equivalent to completion of high school.
  • Requires 2 years of office experience.
  • Requires ability to keyboard accurately at 45 wpm.

  • Conditions of Employment

    1. Requires ability to pass a background check.

    Work Hours: Monday-Friday/8:30 am-5:00 pm

    Supervisor: Judith Woodson
    Work Location: 1911 S Indiana Ave, Chicago, Illinois, 60616
    Agency Contact:

    Joan Singleton-Lee

    Email: Joan.Singleton-Lee2@Illinois.gov

    Phone #: 312-814-8659

    Job Family: Social Services

    This position [DOES NOT] contain "Specialized Skills" (as that term is used in CBAs).


    Use the "Apply" button at the top right or bottom right of this posting to begin the application process.

    If you are not already signed in, you will be prompted to do so.

    State employees should sign in to the career portal for State of Illinois employees - a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.

    Non-State employees should log in on the using the "View Profile" link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

    If you have questions about how to apply, please see the following resources:

    State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

    Non-State employees: on Illinois.jobs2web.com - click "Application Procedures" in the footer of every page of the website.

    The main form of communication will be through email. Please check your "junk mail", "spam", or "other" folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
    • donotreply@SIL-P1.ns2cloud.com
    • systems@SIL-P1.ns2cloud.com

    Nearest Major Market: Chicago
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