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IT Process Consultant

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Tulsa, OK

Employer:  Hilti North America

Description

What's the role?

We are looking for an IT Process Consultant/ IT Business Analyst to contribute and play an important role implementing our EWM (SAP Extended Warehouse Management) roadmap for distribution warehouses in USA and Canada. The position will be based in our strategic IT location Tulsa, Oklahoma.

Who is Hilti?

We provide leading-edge tools, technologies, software and services for the global construction sector. Hilti is a multicultural workplace with 125 different nationalities committed to global teamwork.
Global IT within Hilti is a truly global team with main hubs in Buchs (Switzerland), Kuala Lumpur (Malaysia) and Plano/Tulsa (USA). All locations have highly competent teams who work very closely together. Hilti`s Global IT team is known for their focus on sustainable value creation by translating latest IT innovations into value creating solutions & services.

What does the role involve?

  • Self-sufficient implementation of a WMS (warehouse management system).
  • Strong skills in requirements engineering which includes defining, analyzing, evaluating, planning and documenting.
  • Execution & Quality of Configuration, User Story, Test Cases, Effort Estimations, 2nd/ 3rd level support.
  • Configure processes, develops specifications for IT solutions, implements, and tests enhancement requests.
  • Technical SLA (Service Level Agreement) for the solution.
  • Risk Management for technical changes across the system landscape following IT guidelines and best practices.
  • Change Management / Technical Release Management and Maintenance Meetings.
  • Able to reduce complexity by explaining topics in a simple way to engage and persuades others.
  • Additional duties, as assigned.

Over 80% of our management positions are filled with our own internal candidates.

What do we offer?

We offer you a unique place to work, where you are part of a creative and diverse team. We give you many opportunities to develop yourself and we will support you in shaping your individual career path.

We have a very thorough people review process unlike any we know of in any other business. We can pair talent with opportunities - developing our people in their current roles or challenging them to work in new ways or in new places. It's how we find the right fit, further our teams personally and professionally, get the best experience for each employee and increase the job satisfaction.

What you need is:

  • Bachelor's degree in Logistics, Business or a Computer Science Degree, Master's Degree preferred.
  • Minimum 2 years of hands-on experience as process expert level in a major Enterprise Resource Planning or Warehouse Management System environment (Implementation experience of systems and processes is a must).
  • SAP customizing experience is a plus.
  • Practical experience with functional processes in warehousing.
  • Skills in specification, set-up, documentation, testing, go-live activities.
  • Entrepreneurial minded, team player and good problem-solving skills.
  • Fluent in English (verbally and written).
  • Limited amount of travel of up-to 25%.

Why should you apply?

Become a valuable member of our highly professional and international team of IT experts and meet the challenges of a global multinational company using latest technologies. You will have the freedom to act in the responsible area with career prospects in a dynamic environment, excellent opportunities to develop yourself to higher levels and wider range of knowledge. Our team in the United States is a fully recognized and respected competence center that is covering relevant areas of IT.

Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
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