Resp & Qualifications
PURPOSE: Defines, designs and develops system requirements. Performs trade-off analysis of performance, life-cycle cost, risk, producibility, and other system or program requirements. Assesses architecture and current hardware limitations, defines and designs system specifications, and evaluates input/output processes and working parameters for hardware/software compatibility. Coordinates design of subsystems and integration of total system. Defines system support requirements to include monitoring, capacity, staffing and patching/updating. Analyzes and resolves program support deficiencies. Conducts independent technical investigations in systems design.
ESSENTIAL FUNCTIONS:- Installs, tunes, upgrades, troubleshoots, and maintains all computer systems relevant to the supported applications including all necessary tasks to perform operating system administration, user account management, disaster recovery strategy and networking configuration.
- Develop and implement techniques to prevent system problems, troubleshoots incidents to recover services, and support the root cause analysis
- Evaluates new systems by performing in-depth tests, including end-user reviews. Researches software and related products to support recommendations and purchasing. Determines systems integration issues by evaluating components; developing and completing performance tests; analyzing test data; studying project requirements; analyzing user and potential user input; evaluating similar and related products and systems. Develop system automation and system integration of business processes.
- Improves engineering job knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
- Acts as a mentor for junior and senior team members.
SUPERVISORY RESPONSIBILITY: Leads a team utilizing a matrix management system.
QUALIFICATIONS:
Education Level: Bachelor's Degree in Information Technology or Computer Science OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.
Experience: 8 years proven success overseeing the design, development, and implementation of software systems and applications.
Preferred Qualifications:- Minimum of 8 -10years of IT experience of which at least 5 years must be in AWS Cloud Automation and Administration.
- Previous Linux System administration is a Plus.
- Must have strong hands-on knowledge ofAWS platform and services but not limited to VPC, Subnets, NACLs, Security Groups, EC2, S3, IAM, ELBs, Lambdas, Cloud Watch, CloudTrail, EKS etc.
- Must Have Hands on current Implementation and Production level experience AWS Cloud.
- Hands on experience with Automation and Infrastructure Provisioning is a must Our goal is to only provision infrastructure with code.
- Must be well versed in writing Terraform plans, Ansible playbooks, and Python code.
- Current and actual Production level experience with Terraform and Ansible is Required.
- Other experience with different automation tools and languages instead of Python to code infrastructure for automation is acceptable.
- Must have hands on experience in writing Lambda functions preferably in Python (Boto3).
- Must be well versed in writing Linux Bash scripts.
- Experience with AWS CLI is desired.
- Minimum of One AWS certification is required.
- Hands-on experience with Containers, Amazon EKS, or RedHat OpenShift is a big plus.
- A great understanding of various DevOps toolchains, including Git/repo, Crucible, Jenkins etc.
- Solid understanding and experience with a CI/CD tool chain.
- 10+ years of overall IT experience including hands-on Development and Systems engineering background.
- Minimum of 5 years AWS Cloud Administration experience.
- Ability to code proficiently in Python
- Experience working with infrastructure as code tooling, such as Terraform.
- Must be well versed in writing Terraform plans, Ansible playbooks, or Python code.
- 3-5 years of experience in a Site Reliability Engineering experience is preferred.
- Experience with Datacenter migration and Enterprise Cloud transformation efforts is a plus
- Experience with SRE principles and transformation
- 3+ years of experience with implementation of Containerization (Kubernetes), Cloud technologies (AWS, Azure, or Google, etc.), DevOps tool chain (Ansible, Jenkins, Artifactory, bitbucket, etc.), and technical patterns (IaC, Automated Provisioning/Release, CI/CD, etc.)
- Solid understanding of Software coding techniques and experience with full spectrum of Software engineering (Build, Integration, Test, Releasing and Deployment) leveraging Python.
- Experience in Developing and/or challenging engineering solutions/practices and collaborating with peers within and outside of immediate team, including customers (Dev, Architects, Engineers)
- 3+ years of experience in financial analysis, cost management, or cloud computing, with a focus on AWS Cloud
- Strong proficiency in AWS cost management tools and services, including AWS Cost Explorer, AWS Quicksight, AWS Athena, AWS Glue crawler, AWS Budgets, and AWS Cost and Usage Reports
- Excellent analytical skills with the ability to interpret complex data and identify actionable insights.
- Solid understanding of cloud computing principles, architectures, and services offered by AWS.
- Experience working in cross-functional teams and collaborating with stakeholders across different departments.
- Excellent communication skills, with the ability to present complex ideas and findings to technical and non-technical audiences.
- Proven ability to work independently, prioritize tasks and manage multiple projects simultaneously.
- AWS certification(s) such as AWS Certified Cloud Practitioner, AWS Certified Solutions Architect or AWS Certified DevOps Engineer is Required
Knowledge, Skills and Abilities (KSAs)- Analyze, optimize, and implement Cost Optimization strategies for Cloud services including Tag enforcement, shutdown of services, right sizing of resources.
- Engineer, Implement and support automated solutions to identify cost trends and anomalies.
- Collaborate with the Platform Engineering team to implement cost optimization recommendations and best practices.
- Monitor Cloud spend and inform stakeholders with cost dashboards.
- Establish and maintain Cost dashboards leveraging Infrastructure As Code
- Experience working in cross-functional teams and collaborating with stakeholders across different departments.
- Excellent communication skills, with the ability to present complex ideas and findings to technical and non-technical audiences.
- Developing and implementing cost optimization strategies to maximize efficiency and minimize waste across AWS services.
- Monitoring cloud usage and spending patterns, identifying areas for optimization and cost-saving opportunities.
- Collaborating with engineering and operations teams to align cloud resources with business objectives and performance requirements.
- Leverage AWS Cost Explorer, AWS Budgets, and other cost management tools to analyze spending trends and forecast future expenditure patterns.
- Establishing and enforcing governance policies and best practices to ensure responsible cloud spending and resource utilization.
- Working with finance teams and product owners to track and report on cloud spending, providing dashboards for insights and recommendations for budget management and forecasting.
- Identifying opportunities for Reserved Instance purchases, Spot Instance utilization, and other cost-saving mechanisms available.
- Conducting regular audits of AWS accounts and resources to identify unused or underutilized resources, recommending decommissioning, or rightsizing as necessary.
- Staying current about AWS service offerings, pricing updates, management best practices, and industry trends to continuously improve FinOps processes.
- Proven ability to work independently, prioritize tasks and manage multiple projects simultaneously.
- Willingness to roll up the sleeves to investigate issues and engage Customers is required.
- Willingness and aptitude to learn New AWS services and other technologies as required.
- Systems Scalability and sustainability leveraging automation and strive to improve our systems with changes that improve reliability and velocity.
- Be part of our Cloud journey and as a member of our team help lead Software automation and reliability of our platforms.
- Actively participate and help guide customers on using Cloud-native design and architecture patterns.
- Provide consultation on Technology infrastructure planning and engineering for assigned systems; Assesses the implications of technology strategies on infrastructure capabilities.
- Build strategy to migrate Legacy applications by conversion to multiple Microservices and hosting on AWS Cloud platform.
- Leverage Cloud-native architecture components including Containers, immutable infrastructure, Microservices, Service Mesh etc., to build highly available and Fault tolerant applications is a plus.
- Research on the global technology trends and their applicability to FEPOC products in support of our internal development teams and business.
- Promotes and ensures Modern application design, applies engineering best practices in the development and operations life cycle and mitigates vulnerabilities.
- Monitors and manages the Stability, Availability, and Performance of enterprise systems and platforms across IT domains.
- Maintain and continually improve (patch and upgrade) our Cloud-based infrastructure, including conformance packs.
- Makes data-driven recommendations and decisions, and continuously improves the overall efficacy and efficiency of our software delivery capability.
- Mentoring peers as well as engaging with others across teams and socializing solutions.
- Understanding of Cloud Native Architecture
- Linux, Shell scripting, and general admin skills
- Network, Security, Plugins, & Storage Skills
- AWS skills: EC2, S3, EBS, EFS, IAM, VPC, Lambda etc.
- Cloud and DevOps certifications, e.g., AWS or Azure Solutions Architect and CKA
- Strong skills are desired in each of the following areas:
- FIONOPS Tools: Experience with any of these tools- AWS Quicksight, Apptio Cloudability, Flexera, OpenText, Harness etc.
- Development: Experience programming with one or more languages: Python, Java, Groovy, Go, etc.
- IAC Tools for Platform Automation: Strong skills and experience in at least one: Ansible, Terraform.
- Containers: Docker or other OCI-certified containers- is a Plus
- Service Mesh: Istio, AWS App Mesh, OpenShift Service Mesh etc. is nice to have.
- Platform Monitoring, Observability, & Performance Tools: Nginx, New Relic, AppDynamics, Data Dog, Thanos, Jaeger, LogDNA, etc. Is a plus.
- DevOps Tools: Git/Repo, Crucible, Bitbucket, Jira, Ansible, Puppet, Jenkins, Circleci, Bamboo, Maven, Artifactory, Nexus etc.
Licenses/Certifications:- AWS certifications, minimum of One is required.
- FinOps Certification is preferred.
Salary Range: $109,368 - $217,217
Salary Range Disclaimer
The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilites of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).
Department
Cloud and Platform Engineering
Equal Employment Opportunity
CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Where To Apply
Please visit our website to apply: www.carefirst.com/careers
Federal Disc/Physical Demand
Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.
PHYSICAL DEMANDS:
The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.
Sponsorship in US
Must be eligible to work in the U.S. without Sponsorship.
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