PLU Administrator
Dallas, TX
| Employer: | Brinker International |
Description | |
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PLU Administration Dallas TX What does it mean to be a BrinkerHead? Passionate, Caring, Social, Dependable, Accountable...Being a BrinkerHead means you have an opportunity to create an unbelievable, unique experience! Through our cultural beliefs, Brinker empowers its team members to positively impact our 4 Key Results: Engaging Team Members, Bringing Back Guests, Growing Sales and Increasing Profits. Job Summary This role is responsible for providing foundational support for Menu item and price setup through planning for menu changes, performing menu item setup, researching item setup issues, and problem solving. Working closely with Food Cost & Operations' Analysts, IT, Marketing, Training, Culinary, Business Directors, and Restaurants, this position will assist in maintaining accurate product setups for in restaurant point of sale and online ordering. Critical to success in this position is the ability to process complex or rapidly flowing information and ideas to extract key issues and implications, quickly determine when deviations or anomalies can lead to problems and generate alternative solutions, continually search for ways to increase customer satisfaction, and using appropriate logic when conducting analyses. Your Key Job Functions · Maintain and manage all aspects of new and existing items (PLUs) (item, pricing, routing, modifiers, cook-times) in systems to support in restaurant point of sale and online ordering for all Corporate restaurants. · Collaborate with Finance, Culinary and Marketing in setting up PLUs and modifiers and supporting rollout for National and Menu Market Test (MMT) product launches with effective change management. · Prepares and maintains project documentation, including project plans, schedules, and status reports. · Develops project plans to ensure feasibility of project with proper resourcing and effective change management. · Work closely with Training in providing inputs to developing accurate training materials around ringing procedures for National and MMT launches and other offers and tests. · Communicates task assignments and due dates in a clear, professional, and timely manner. Manages work plan and project tasks to meet committed time frames and project milestones. · Facilitates team meetings to discuss project progress (daily stand-ups if using Agile methodology). · Deliver solutions based off Project Plan guideline. Work with departments in identifying features and configuration request they have. Help with data integration into our software and maintain a project on schedule and on time. · Educate clients and explain features and functionality of software applications. · Manage multiple implementations prioritizing based on Go-Live dates. · Serve as Level 3 support for questions and issues from restaurants and corporate pertaining to all aspects of PLU configuration for restaurant point of sale and online ordering systems. Work closely with various IT teams on Menu Launches as it pertains to online ordering, and manage the setup of coupon codes and ensure execution. · Make recommendations regarding item and menu management process and structure to leadership. What You Bring to the Team · Bachelor's degree in a business-focused or technology-focused discipline, or the equivalent in skill and training. · 3-5 Years of related experience. · Proficient in MS Office (emphasis on Excel and Word, and working knowledge of PowerPoint). · Experience in data entry and data management. · Knowledge of Aloha POS, Microsoft Master Data Services, Stibo preferred, but not required. · Experience with Aloha Configuration Center and Menulink (NCR Back Office) a plus. · Familiarity, understanding, or hands-on experience with tools such as SmartSheet, MS Project, MS Teams, Jira, and ServiceNow. · Be customer centric; listening, understanding, and responding to customer needs while being committed to the customer first philosophy, including both internal and external customers. · Excellent communication, leadership, and problem-solving skills with the ability to prioritize and manage multiple tasks and support issues. · Proven team player with willingness to learn and help others. · Proven ability to keep information confidential. · Strong attention to detail and the ability to follow issues through resolution. · Highly organized; perform duties with a high level of accuracy. · Effective interpersonal skills; ability to communicate effectively and professionally with all levels of the organization. · Excellent oral and written communication skills. Ability to communicate technical issues clearly. · Excellent time management skills to complete all responsibilities. Ability to identify and eliminate low return tasks. · Exhibit the ability to improvise, adapt, and overcome unforeseen obstacles to achieve desired results. · Excel at working independently; ability to handle responsibilities and/or problems with little supervision. Why Brinker We offer a competitive benefits package including medical/dental/vision, life insurance, paid vacation/holidays, and 401(k) with company match and generous dining discounts. Every team member working at the Restaurant Support Center (aka Brinker headquarters) is eligible for annual bonus potential. Our campus includes an onsite gym plus opportunities to increase your wellbeing with onsite Yoga and boot camp programs. Work/Life/Fun balance in a casual and collaborative work environment! Team members enjoy company-wide events and celebrations. Regular volunteer opportunities with our community give back programs. Check our Careers page for more exciting opportunities! Brinker Careers Join our talent communities! Brinker LinkedIn #LifeisShortWorkHappy #brinkerjobs #brinkerhead | |