In-Field Service Technician
Appleton, WI
| Employer: | Renewal by Andersen |
| Category: | Installation - Maint - Repair |
| Job Type: | Full Time |
Description | |
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Why Renewal by Andersen? If you have construction aptitude, soft skills, and a sense of craftsmanship, come work for the best! A reputation that stands apart We've long understood that a quality experience is in the details. All the care, pride, professionalism, and craftsmanship we put into our products would mean little without the very best professional installation--which is why we con't just take pride in our installers and technicians, we celebrate them. Top-to-bottom expertise Our installers are technicians--but they are also customer-service specialists and brand stewards. You'll represent our brand and be called on to solve customer questions and provide reassurance. A legacy of innovation Renewal by Andersen has made its name being a different and better home improvement company. Our call center team is at the front line of that experience, making sure homeowners across the country get their projects started off right. Job Details We are looking to add a full-time in-field Service Technician to our team! Our goal is to fill this position with someone who can work independently on solving problems with product and installation. This individual must be dedicated and passionate about our customers and the product we sell. Key Responsibilities: Written outline of expectations to be followed thoroughly Attend install training class with RbA install trainer. Including but not limited to, passing onsite class with quizzes/tests and hands-on, offsite, installation. Fully complete service training from lead service tech and understand procedures implemented with both service and safety Knowledge, Skills, and Expertise: Have knowledge of our warranty and have insight on how to carry it through to the end Experience with window and door installation Experience with Renewal by Andersen windows and doors a major bonus Ability to utilize all small tools including correctly reading a tape measure and use of large tools, including Sawzall, table saw, chop saw, nail gun, etc. Ability to work independently and solve problems on the spot Benefits: Training included Work / life balance Full medical, dental, vision, and life insurance Company matched 401K Company use of vehicle to complete services Opportunities to grow | |