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Quality Assurance Specialist - GAR

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Garner, NC

Employer:  Renewal by Andersen
Category:  Manufacturing
Job Type:  Full Time

Description

Why Renewal by Andersen?
It's about more than the 6+ million windows we've made. It's about making a difference in people's lives and crafting something that will make someone's home better.

A reputation that stands apart

We are a custom manufacturer, and our customers are never just a number...and neither are our employees. At Renewal, you're doing more than just earning a living; you're making a difference in people's lives and helping craft the products that will make someone's home better.

Top-to-bottom expertise

We just completed our second expansion of our state-of-the-art manufacturing facilities. Honored by the Star Tribune as a multiple-time Top Workplace, winner of the Eureka Award for Innovation, and recognized for excellence in workplace safety and health by the Minnesota Safety Council, Renewal is committed to the health, wellness, and job satisfaction of our production team members.

A legacy of innovation

From the use of robotics and engineering technology to our Fit For Work and Employee Assistance program, we want to provide a safe and efficient workplace for you. We also go beyond basic benefits to provide a total rewards package, including: Paid time off, company holidays, 401(k) plan and match, and an employee giving program.

Job Details

BECOME A QUALITY ASSURANCE SPECIALIST TODAY! A GREAT BENEFITS PLAN Health insurance - 50% paid for by the employer Opportunity to enroll in dental Vision, long term disability, short term disability & life insurance - 100% employer paid 12 days of PTO in the 1st year + paid holidays! GREAT OPPORTUNITY FOR GROWTH We promote from within Performance is reviewed on an annual basis We service all of Central North Carolina, as well as areas surrounding Wilmington & Myrtle Beach Current office locations include Greensboro, Garner and Wilmington WHAT YOU'LL BE DOING | THE ROLE The responsibilities of the Job Site Visitor are, in part, to ensure our installation teams are providing our customers with the highest level of customer service. Visit in progress installations within assigned territory on a daily basis Visiting jobs at varying times to see crews during each part of process (i.e. beginning, middle, end) Converse with customers to ensure they are happy with their experience Coach as needed installers and/or report back to the Job Site Visitor Supervisor for areas of opportunity for install teams Ensure Lead Safe Work Practices are properly followed (when applicable) Work in conjunction with customer care manager to ensure highest level of satisfaction for our customers. Fill out required documentation of visits for each installation visited. Assist with Permit inspections and issues as needed. Additionally, the Job Site Visitor will ensure all proper installation, safety and clean-up procedures are being executed to the highest standard. SKILLS: 5 years of Window and Door Installation Experience 10-12 years of General Carpentry Experience Excellent Customer Service Skills Great Communication Skills- Written and Verbal Detail Oriented Understanding of Construction Site Operations Understanding of Safe Work Practices Metal break experience and finishing skills THE RENEWAL BY ANDERSEN Renewal by Andersen is the full-service window-replacement division of 115-year-old Andersen Corporation, the owner of the most trusted family of window brands in America. RbA was founded with a mission to redefine the industry and to offer a different-and better-window-replacement experience. Renewal by Andersen has seven company-owned locations, and over 100 independently owned "affiliates" across the United States. Job Type: Full-time Required to work Monday thru Friday - 8:00am-5:00pm (could include occasional Saturdays) Pay: $22.00 per hour Must be willing to submit to a drug screen and background check
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