ISC Agent
Rancho Cordova, CA
| Employer: | Renewal by Andersen |
| Category: | Customer Service |
| Job Type: | Part Time |
Description | |
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Why Renewal by Andersen? Your excellent communication skills, passion for helping people, and customer-care-first attitude will be an excellent fit for our energetic team. A reputation that stands apart We're a part of the largest window and door company in North America, and have more five-star reviews from homeowners than the other leading full-service brands. We're committed to helping you realize your potential and exceed our homeowners' expectations. Top-to-bottom expertise Our call center agents are people-people. They have excellent communication skills, passion for helping people, and customer-care-first attitude. From setting appointments to scheduling service teams, they help customers make their houses their "forever homes." A legacy of innovation Renewal by Andersen has made its name being a different and better home improvement company. Our call center team is at the front line of that experience, making sure homeowners across the country get their projects started off right. Job Details QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, character and/or ability required. • Demonstrates ability to work in a team environment. • Demonstrates ability to overcome objections and negotiate positive outcomes. • Ability to learn and navigate a variety of tools, technology and systems. • Represents the company at all times with the utmost degree of professionalism. • Must have reliable transportation and be available to work weekends and holidays. RESPONSIBILITIES • Set up qualified appointments with potential customers. • Maintain a functional familiarity with RbA of Sacramento's suite of products and services. • Develop a cooperative working relationship with all company employees, supervisors, and customers. • Demonstrate a positive attitude and engage with customers in a positive manner. • Perform any other special duties not listed that may be assigned by the Inside Sales Lead or Manager. | |