Service Technician
Lenexa, KS
| Employer: | Renewal by Andersen |
| Category: | Management |
| Job Type: | Full Time |
Description | |
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Why Renewal by Andersen? True multi-taskers, our retail operations team is proud of the products we install and dedicated to going the extra mile for our homeowners every day. A reputation that stands apart We've long understood that a quality experience is in the details. All of the engineering and craftsmanship we put into our products would mean little without the very best teams to back them up with service, warranty, field operations, logistics, and customer service and support. Top-to-bottom expertise Our business isn't just making custom windows, it's providing a world-class homeowner experience at all touchpoints. True multi-taskers, every member of our retail operations team is dedicated to our products AND our process. A legacy of innovation Our operations teams are the lynchpin of our business, challenging themselves each day, recognizing and rewarding success, taking pride in their work, and honoring a legacy built on doing the right thing. Job Details • Answering telephone inquiries and assisting clients • Installing and testing products, equipment, and machinery and providing instructions to customers on the proper usage of their product • Using diagnostic tools to identify issues and evaluating the available information. • Fixing defective or broken products or ordering the necessary parts to replace faulty or worn-out parts. • Promoting the company's services • Maintaining your technical and mechanical skills | |