ReStore Volunteer Coordinator
Philadelphia, PA
| Employer: | Habitat for Humanity International |
Description | |
|
At Habitat for Humanity Philadelphia ("HFHP") we are builders who work alongside, not for others. We are driven by accountability and defined by our stick-to-itiveness. The ReStore Volunteer Coordinator will support Habitat's volunteer force by heightening awareness and volunteer participation of individual and group ReStore volunteers in conjunction with the Volunteer Manager and Volunteer Coordinator. The individual will be responsible for overseeing, stewarding, and cultivating relationships with volunteers at each of our two ReStores: Washington Avenue, and Allegheny Avenue. This position will help with supervision, acknowledgment, retainment and communication with all ReStore volunteers and additional organizational activities. RESPONSIBILITIES: Key Responsibility Area: DAILY RESTORE VOLUNTEER PLANNING AND SUPERVISION Welcome and orient individual and group volunteers on their first day, and address any ReStore volunteer questions or concerns, including providing them with supplies needed for daily tasks. Supervise volunteers and fulfill the tasks assigned by the ReStore Manager at both ReStore locations. Engage and work alongside ReStore volunteers on a day-to-day basis. Schedule all volunteers ensuring proper coverage daily in the ReStore in tandem with the Volunteer Team; utilize volunteer scheduling technology, including GivePulse, SalesForce, and Excel documents. VOLUNTEER RECRUITMENT AND RETENTION AT RESTORES Train individual volunteers in ReStore and Habitat for Humanity knowledge and skills to increase retention, productivity, and connection to Habitat. Focus on individual volunteer retention and appreciation through individual in-person, phone, and virtual touchpoints as well as developing and implementing yearly ReStore volunteer appreciation program in collaboration with Volunteer Manager and Volunteer Coordinator. In tandem with the Volunteer Team, develop a ReStore Core Volunteers program to strategically retain individual ReStore volunteers. Assist in providing volunteer-related content for newsletters, social media posts, and other outreach channels as needed. (Photos, videos, etc.) Attend weekly volunteer meetings with Volunteer Manager and Development Team. Assist with updating Volunteer Task List to be used at ReStores to maintain consistency of volunteer efforts when needed. Key Responsibility Area: MISCELLANEOUS RESTORE AND VOLUNTEER TASKS Report and verify hours to Volunteer Manager on a bi-weekly or monthly basis. Develop training and resources to empower ReStore staff to engage thoughtfully with volunteers alongside ReStore Volunteer Coordinator, ReStore managers, and the Volunteer Team. Function as a ReStore Associate during lapse in volunteers. Putting incoming donations from receiving docks in the proper location. Helping to unload donation trucks in the warehouse as instructed by ReStore Manager. Moving priced items to the showroom floor. Assist customers through the purchase process. Adhering to the ReStore's recycling efforts. Assisting customers and donors in loading and unloading merchandise. Attending occasional tabling events. Maintain a clean and safe work area. Attending occasional tabling events. Maintain a clean and safe work area. QUALIFICATIONS AND SKILLS 2+ years of relevant experience working with, coordinating, or managing volunteers. Strong organizational skills and attention to detail. Excellent interpersonal skills and ability to work with diverse people and personalities. Strong written and verbal communication skills. Effective communication, planning, and organizational skills. Willingness to interact and engage with volunteers, staff, and customers of all backgrounds daily. Computer literacy and fluency in Microsoft Suite. Previous SalesForce, GivePulse, or other Volunteer CRM experience is a plus. Ability to lift up to 50 lbs. Knowledge of and willingness to promote the mission of Habitat for Humanity Philadelphia and our ReStores. To Apply: Please send a resume, and cover letter through the application portal link below by August 23, 2024. No calls, please. https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=79059&clientkey=6460A7245C0C49284227956D98D93A12 Salary Range $45,000.00 - $47,500.00 Salary #LI-aff | |