Job Summary:
Responsible for coordinating and supporting the development of programs in support of business objectives for Pharmacy Quality Assurance, Patient Safety and REMS.Supports multiple business groups within the Patient Safety Organization in the development and preparation of reports, prepares initial activity-based data, manages/troubleshoots access issues for select applications, and supports the enterprise-wide rollout and maintenance of patient safety related products, programs, and services into Walgreens stores.
Job Responsibilities:
- Supports the effort to ensure consistency in the development, implementation, and management of new products, programs, and services in Walgreens stores.
- Provides prompt and professional communications via email, mail and phone in response to program questions from the stores, leadership and internal departments.
- Gathers and interprets data to support project decision making. Measures and reports on the success of products, programs and services.
- Coordinates project meetings and prepares content for presentation to key stakeholders.
- Responsible for identifying ways to improve the development, implementation, and operation of new products, programs and services based on market feedback and trends.
- Works closely and collaboratively with Project Leads within the division as well as external stakeholders to meet project goals and to ensure consistency and best practice sharing.
About Walgreens and WBA
Walgreens (www.walgreens.com) is included in the U.S. Retail Pharmacy and U.S. Healthcare segments of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader with a 170-year heritage of caring for communities. WBA's purpose is to create more joyful lives through better health. Operating nearly 9,000 retail locations across America, Puerto Rico and the U.S. Virgin Islands, Walgreens is proud to be a neighborhood health destination serving nearly 10 million customers each day. Walgreens pharmacists play a critical role in the U.S. healthcare system by providing a wide range of pharmacy and healthcare services, including those that drive equitable access to care for the nation's medically underserved populations. To best meet the needs of customers and patients, Walgreens offers a true omnichannel experience, with fully integrated physical and digital platforms supported by the latest technology to deliver high-quality products and services in communities nationwide."
The actual salary an employee can expect to receive, plus bonus pursuant to the terms of any bonus plan if applicable, will depend on experience, seniority, geographic location, and other factors permitted by law. To review benefits, please visit jobs.walgreens.com/benefits.
"An Equal Opportunity Employer, including disability/veterans".
Basic Qualifications
- Bachelor's degree OR a high school diploma/GED and at least 1 year of experience in the Retail and/or Healthcare industry.
- Experience analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.
- Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
- Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.
- Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling).
- Intermediate level skill in Microsoft PowerPoint (for example: applying a theme, formatting character spacing, inserting a picture, changing slide layout and theme colors, adding transitions, customizing slide numbers, changing chart style and/or formatting font).
- Intermediate level skill in Microsoft Word (for example: inserting headers, page breaks, page numbers and tables and/or adjusting table columns).
- Willing to travel up to 10% of the time for business purposes (within state and out of state).
Preferred Qualifications
- Experience with MS Visio.
- Experience in retail/pharmacy environment.
- Experience in store operations.
- Experience using Business Objects to pull and report data.
We will consider employment of qualified applicants with arrest and conviction records.
Salary Range$22.26 - $33.32 / Hourly
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