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Finance Associate Trainee

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Cleveland, OH

Employer:  Sherwin-Williams
Category:  Finance
Job Type:  Full Time

Description



Responsibilities

This position is to learn about the Enterprise Financial Services organization and to be exposed to all its functional areas, including Accounts Receivables, Center of Excellence, Applications, and Invoice to Cash. This opportunity's primary purpose is to promote the company's cash flow through acquiring experiences on how Enterprise Financial Services meets its objectives. This role will be trained on all Divisions' and Groups' AR and Commercial Services, including credit management, collections, tax services, rebate processes, and company reporting tools. The chosen candidate will experience direct training and exposure to PSG Stores, PF Facilities, Automotive Branches, Direct Business, and Sales Customer Service. Final placement will be in an Accounts Receivables role as an entry level step.

Because this role involves access to confidential financial information, the Company has determined that a review of criminal history is necessary to protect the business and its operations and reputation and to provide similar protections for its clients and potential investments."

CORE RESPONSIBILITIES AND TASKS

CORE RESPONSIBILITY - Customer Collection Activity
  • Call delinquent accounts in assigned area of responsibility to optimize cash flow and profitability.
  • Develop and maintain effective working relationships with the sales organization and customers to enhance collection efforts while ensuring repeat business.
  • Recommend action plans to proactively resolve delinquent accounts
  • Suggest when accounts should be placed with outside collection agencies
  • Process required information on Customer/Third Party websites for payment
CORE RESPONSIBILITY - National Billed Customer Portfolio Management
  • Maintain the needed collection follow-up activity of 500 plus account numbers
  • Work with customers and the appropriate SW management to resolve customer A/R issues
  • Assist in identifying EDI, pricing, tracking, AR process issues resulting in customers not paying invoices timely.
CORE RESPONSIBILITY - Internal and External Field Communication
  • Initiate contact with stores, branches, customers, and customer service to discuss and advise of severely delinquent accounts
  • Maintain open communication with customer and field personnel to promote future business opportunities.
  • Develop and maintain effective working relationships with the sales organization and customers to enhance collection activity and customer service
CORE RESPONSIBILITY - Record Keeping
  • Provide management accurate and timely reports on the status of collection activity
  • Maintain both physical and digital records to support collection activity. This will include but not limited to: Collection notes, emails, customer responses and follow-up activities
  • Document customer commitments for payment
  • Document and communicate customer disputed items or complaints to appropriate SW personnel for resolution
  • Other duties as assigned.


Qualifications

POSITION REQUIREMENTS

FORMAL EDUCATION:

Required:
  • High School Diploma
Preferred:
  • Bachelor's Degree
KNOWLEDGE & EXPERIENCE:

Required:
  • Critical thinking skills
  • Proven good judgment skills
  • Excellent written and verbal communication skills
  • Good organization skills
Preferred:
  • Previous work experience in a Shared Service Environment
  • Proficient in Word, Excel
  • Experience using Oracle based platforms
  • Sherwin-Williams PSG or PCG store experience
TECHNICAL/SKILL REQUIREMENTS:

Required:
  • Basic PC Proficiency
  • 10 key touch ability
  • Keyboard/Typing Skills
  • Basic Accounting/Math Skills
  • Proficiency in MS Office Applications including Excel and Word
  • Ability to work independently
Preferred:
  • Excellent written and verbal communication skills
  • Excellent organization skills.
  • Oracle Advanced Collections experience/training
  • CPR Collections experience/training
Travel: 10%

About us

Here, we believe there's not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there's a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. We'll give you the space to share your strengths and we want you show us what you can do. You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show!

At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/ . Click on "Candidates" to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.

The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.

Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.
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