This position is required to grow top-line sales at assigned Lowe's store through implementing sales/marketing programs, training activities, service, and merchandising responsibilities. The Part-Time Store Sales Representative will support one Lowe's store location in a given market, spending the majority of time supporting Paint and Pro department customer engagement and developing customer leads.
Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise, and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
Este puesto debe aumentar las ventas de primera línea en la tienda Lowe's asignada mediante la implementación de programas de ventas/marketing, actividades de formación, responsabilidades de servicio y comercialización. El representante de Ventas de la tienda de media jornada se encargará a una tienda Lowe's en un mercado determinado, dedicando la mayor parte del tiempo a apoyar la captación de clientes del departamento de Pintura y Pro y a captar clientes potenciales.
Las tareas laborales implican el contacto con los clientes, que pueden incluir menores; y acceso a efectivo y otros métodos de pago, equipos electrónicos, información personal, mercancías de la tienda y otros artículos de valor, y dicho acceso puede ser supervisado o no supervisado. Por lo tanto, la Compañía ha determinado que una verificación de antecedentes penales es necesaria para proteger a la compañía, sus operaciones y reputación y es necesaria para proteger la seguridad de los clientes, el personal, los empleados, los proveedores, los contratistas y el público en general de la Compañía.
Responsibilities
Sales Establish strong selling relationships with store associates and store management Continually promote and represent the brand and product strengths to Lowe's associates, customers/contractors discerning competitive advantage and competitor's weaknesses. Prospecting throughout the store in the Paint department, Pro department, and other specialty departments: Engaging customers face to face, customer qualifications, sales cycle execution, reward program sign-ups, etc... Calling customers in pre-determined customer lists, qualifying, and uncovering leads to pass to Territory Sales Representatives. Conduct customer events and demonstrations to promote products and increase sales Training Conduct product knowledge (PK) training sessions for current and newly hired Lowe's associates. Training should include features, benefits as well as selling skills and may include a demo of the products. Products include Valspar, HGTV Home by Sherwin Williams, Purdy, Minwax, Cabot, Thompson's Waterseal, White Lightning, Do It Yourself Paint, Contractor Paint. Conduct sales training for current and newly hired Lowe's associates through side-by-side selling activities Training on how to engage and sell professional customers Train store associates on equipment. i.e. tinting machines as needed Service Assist store associates with tinting/mixing paint as needed. Customer project and color tracking Connecting with Lowe's Leadership: morning huddles, spotlight walks, recaps Merchandising / Color Collateral / Displays Maintain store signage, merchandising displays, color chip and color card stock. Misc. Responsibilities Assist other Sales Service Reps as needed Attended required conference calls Attend local and non-local trainings as required (i.e. Sales Excellence) Complete required paperwork/reports in a timely manner. This includes but is not limited to timekeeping, sales calls, expense reporting, etc. 85% of time in Paint Department - Engaging customers face to face, customer qualifications, sales cycle execution, reward program sign-ups, etc.
- Calling customers in pre-determined customer list, qualifying, uncovering leads to pass to Territory Sales Representatives
- Make and log as many calls as needed to achieve financial expectations.
- In-person customer transfer from paint to pro (walk pro-customer to pro desk for intro)
15% of time engaging across store - Prospecting throughout store in Pro, specialty departments, reward program sign-ups, etc.
- In-Store Pro Desk Support: real time customer's needs, Lowe's Pro Sales, paint program execution
Pro Engagement Events - 1 activation per week: supports promotional activity and aligns with pro paint events (2-hours)
- Located in Paint Department - customer engagement activity required
- Minimum 5 reward program sign-ups; qualified and appropriate leads passed to Territory Sales Representative.
Ventas Establecer relaciones de ventas sólidas con los asociados de la tienda y la gerencia de la tienda. Promover y representar continuamente las fortalezas de la marca y del producto a los asociados de Lowe's, clientes/contratistas, destacando la ventaja competitiva y las debilidades de la competencia. Buscar clientes en toda la tienda, en el departamento de Pintura, el departamento Pro y otros departamentos especializados: Interactuar con los clientes cara a cara, calificar a los clientes, ejecutar el ciclo de ventas, inscribir en el programa de recompensas, etc. Llamar a clientes de listas de clientes predeterminadas, calificarlos y descubrir clientes potenciales para pasarlos a los representantes de Ventas Territoriales. Realizar eventos y demostraciones para clientes a fin de promover productos y aumentar las ventas. Formación Llevar a cabo sesiones de formación sobre conocimiento del producto (product knowledge, PK) para asociados actuales y recién contratados de Lowe's. La formación debe incluir características, beneficios y habilidades de venta, y puede incluir una demostración de los productos. Los productos incluyen Valspar, HGTV Home de Sherwin Williams, Purdy, Minwax, Cabot, Thompson's Waterseal, White Lightning, pintura Hágalo usted mismo y pintura para contratistas. Ofrecer formación de ventas para los asociados actuales y recién contratados de Lowe's a través de acompañamiento en actividades de venta. Ofrecer formación sobre cómo atraer y vender a clientes profesionales. Formar al asociado de la tienda sobre el equipo, es decir, máquinas para teñir, según sea necesario. Servicio Ayudar a los asociados de la tienda con el tinte/la mezcla de pintura según sea necesario. Realizar un seguimiento de proyectos y colores de los clientes. Conectar con el liderazgo de Lowe's: reuniones matutinas, paseos por los lugares destacados, recapitulaciones. Comercialización/Colateral de color/Pantallas Mantener los letreros de la tienda, los exhibidores de comercialización, las existencias de muestras de colores y tarjetas de colores. Responsabilidades variadas Ayudar a otros representantes de servicio de ventas según sea necesario. Asistir a las llamadas en conferencia requeridas. Asistir a formaciones locales y no locales según sea necesario (es decir, Excelencia en ventas). Completar los documentos/informes requeridos de manera oportuna. Esto incluye, entre otros, registro de horas, llamadas de ventas, informes de gastos, etc. 85 % del tiempo en el departamento de Pintura - Interactuar con los clientes cara a cara, calificar a los clientes, ejecutar el ciclo de ventas, inscribir en el programa de recompensas, etc.
- Llamar a clientes de listas de clientes predeterminadas, calificarlos y descubrir clientes potenciales para pasarlos a los representantes de Ventas Territoriales.
- Realizar y registrar tantas llamadas como sea necesario para alcanzar las expectativas financieras.
- Transferir a los clientes en persona de Pintura a Pro (acompañar al cliente profesional al mostrador profesional para su presentación).
15 % del tiempo en toda la tienda - Buscar clientes en toda la tienda en Pro, departamentos especializados, inscribir en el programa de recompensas, etc.
- Brindar asistencia en el mostrador Pro de la tienda: necesidades del cliente en tiempo real, ventas Lowe's Pro, ejecución del programa de pintura.
Eventos de compromiso Pro - 1 activación por semana: respalda la actividad promocional y se alinea con los eventos Pro y de Pintura (2 horas)
- Se ubica en el departamento de Pintura y es una actividad de compromiso con el cliente requerida
- Mínimo 5 inscripciones en el programa de recompensas; los clientes potenciales cualificados y adecuados se pasan al representante de Ventas del Territorio.
Qualifications
POSITION REQUIREMENTS
FORMAL EDUCATION:
Required: - HS Diploma
- Bachelor's degree in business related field (i.e. Sales, Business Management, Marketing, etc.) - either completed or actively being pursued
Preferred: - Bachelor's degree in business related field (i.e. Sales, Business Management, Marketing, etc.) - either completed or actively being pursued
KNOWLEDGE & EXPERIENCE:
Required: - 1+ year previous experience in Customer Service, Retail Sales, Marketing or other customer facing role
- Ability to work evenings and weekends or weekday mornings and weekends
- Must have reliable transportation
- Ability to work independently
Preferred: - Ability to communicate in Spanish
- Strong Organizational & Communication skills
- Previous experience in team-oriented setting including sports teams, extracurricular activities, military experience, work experience, etc.
- Leadership roles in extra-curricular activities/organizations
- Demonstrated ability to manage multiple priorities
- Experience Conducting presentations to groups of employees
TECHNICAL/SKILL REQUIREMENTS:
Required: - Must have the ability to learn to operate the in-store tinting machines
- Must be able to operate an iPhone & computer
Preferred: - Previous paint/coatings experience
TRAVEL REQUIREMENTS:
REQUISITOS DEL PUESTO
EDUCACIÓN FORMAL:
Obligatorio: - Diploma de secundaria.
- Licenciatura en un campo relacionado con los negocios (es decir, Ventas, Administración de Empresas, Marketing, etc.), ya sea que se haya completado o se esté estudiando activamente.
Preferido: - Licenciatura en un campo relacionado con los negocios (es decir, Ventas, Administración de Empresas, Marketing, etc.), ya sea que se haya completado o se esté estudiando activamente.
CONOCIMIENTOS Y EXPERIENCIA:
Obligatorio: - Más de 1 año de experiencia previa en servicio al cliente, ventas minoristas, marketing u otra función orientada al cliente.
- Capcidad de trabajar por las tardes, los fines de semana y las mañanas de lunes a viernes
- Debe tener un medio de transporte confiable.
- Capacidad para trabajar de manera independiente.
Preferido: - Capacidad para comunicarse en español.
- Sólidas habilidades organizativas y de comunicación.
- Experiencia previa en entornos centrados en equipos, incluidos equipos deportivos, actividades extracurriculares, experiencia militar, experiencia laboral, etc.
- Funciones de liderazgo en actividades/organizaciones extracurriculares.
- Capacidad demostrada para gestionar múltiples prioridades.
- Experiencia en la realización de presentaciones a grupos de empleados.
REQUISITOS TÉCNICOS/DE HABILIDADES:
Obligatorio: - Debe tener la capacidad de aprender a operar las máquinas para teñir en la tienda.
- Debe poder operar un iPhone y una computadora.
Preferido: - Experiencia previa en pintura/recubrimientos.
REQUISITOS DE VIAJE:
About us
Here, we believe there's not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there's a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. We'll give you the space to share your strengths and we want you show us what you can do. You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show!
At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/ . Click on "Candidates" to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.
Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.
The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.
Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.
Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.
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