Job Summary:
We are seeking a dynamic and results-oriented Program Manager to join the team leading the footprint optimization efforts at Walgreens. This critical role focuses on aligning fleet management strategies with business objectives while ensuring exceptional patient care and fostering a collaborative environment for team members. The Program Manager will oversee, organize, and drive activities across a large, interconnected, and complex scope. Programs under this role's leadership will span diverse disciplines, including Data Analysis, Insights & Reporting, Store Operations, and Digital Product Development. The ideal candidate is flexible, adaptable, and experienced in managing high-value, multi-year initiatives that deliver measurable impact.
Job Responsibilities:- Leads, organizes, directs, manages and controls inter-related activities or multiple complex programs.
- Directs activities to ensure high quality results within defined time and budget schedules. Manages program from inception to completion.
- Responsible for programs that are cross-functional, cross-divisional, and are of significant magnitude and important to the execution of corporate business strategies and achievement of company objectives. Directs a large program plan.
- Ensures projects are completed according to time and budget schedules, and that objectives conform to division overall standards and operations objectives and project requirements.
- Resolves high level conflicts and negotiates with stakeholders
- Manages the identification of needed expertise and requirements. Directs the activities of project teams through Project Managers and Senior Project Managers. Oversees the performance management of matrixed team.
- Contributes to and presents findings of standard and ad hoc management reports to senior management and stakeholders.
- Develops and mentors staff through on-boarding, open communication, training and development opportunities and performance management processes; builds and maintains employee morale and motivation; ensures the team is appropriately staffed with required competencies; fosters a diverse and inclusive workplace.
About Walgreens
Founded in 1901, Walgreens (www.walgreens.com) has a storied heritage of caring for communities for generations, and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni-channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
Walgreens is the flagship U.S. brand of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader. Its retail locations are a critical point of access and convenience in thousands of communities, with Walgreens pharmacists playing a greater role as part of the healthcare system and patients' care teams than ever before. Walgreens Specialty Pharmacy provides critical care and pharmacy services to millions of patients with rare disease states and complex, chronic conditions.
Basic Qualifications
- Bachelor's Degree and at least 4 years of project management experience OR High School/GED and at least 7 years of project management experience.
- At least 2 years of program management experience.
- Experience with project management (for example: planning, organizing, and managing resources to bring about the successful completion of specific project goals and objectives).
- Experience presenting and reporting on program plans and cost-benefit analysis to appropriate stakeholders, executives and senior management.
- Experience establishing and maintaining relationships with individuals at all levels of the organization, in the business community and with vendors.
- Experience negotiating with outside vendors, including negotiating contracts, prices, resolving service issues and reconciling differences preferred.
- Experience utilizing project management software and other standard project management scheduling tools, such as MS Project.
- Experience in identifying operational issues and recommending and implementing strategies to resolve problems.
- Experience with MS Office Suite.
- At least 2 years of experience contributing to financial decisions in the workplace.
- At least 2 years of direct leadership, indirect leadership and/or
cross-functional team leadership. - Willing to travel up to 15% of the time for business purposes (within state and out of state).
Preferred Qualifications
- Knowledge of business practices as related to projects in any of the following areas: Data Analysis & Insights Reporting, Store Operations, IT or Digital Product Development
- Experience facilitating strategic planning initiatives
- Experience with PPM or Product Development Tools: Azure Dev Ops (ADO), Confluence, Figma
- Project/Portfolio Management experience
- Experience working in a product-oriented operating model
We will consider employment of qualified applicants with arrest and conviction records.
Salary Range$127500 - $204000 / Salaried
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