Senior Manager, Patient & Community Engagement Digital Optimization, R

Deerfield, IL

Employer:

Description

Job Summary

Responsible for developing an inclusive digital/community innovation strategy and leading patient/community engagement outreach for RWE Clinical Trials under the primary direction of the Head, Digital Optimization, serving as a liaison between the Walgreens RWE Clinical Trials, the community coalitions, and various local-, regional-, and national stakeholders to integrate, and collaborate with community-level public health initiatives regarding RWE clinical trials at Walgreens.

The role focuses on driving adoption of the digitally enabled patient journey in RWE clinical trials, underscoring the value of accelerating drug development, access, flexibility and convenience to improve equitable recruitment and retention efforts.
The role builds strategic collaborations between Walgreens and community-based providers and researchers and is assigned community-based provider and research sites.

Job Responsibilities

Establishes an inclusive patient-centered framework for digital/community outreach to support business growth, that drives a valuable patient experience across channels, applying tested methods to enhance user experience.
Establishes and maintains professional relationships with key medical experts, key decision makers and biomedical research leaders within assigned community networks or clinical practices functioning as the primary point of contact for collaboration leadership ensuring timely communication and consistent engagement.
Collaborate with leadership of community partners and Walgreens RWE CT stakeholders to jointly define strategic engagement plans that reflect partner capability and a Walgreens CT enterprise view.
Delivers plans that effectively differentiate the scientific value of community collaborators while enabling positive and productive experiences for these partners.
Manage the execution of community collaborator specific engagements plans, proactively identifying potential performance disrupters facilitating resolution
Monitor the progress of the strategic plans
Develops, and evolves processes related to digital/community outreach, retention, and overall patient-, caregiver-, and provider-digital engagement across the RWE Clinical Trials business.
Scan internal and external environment anticipating potential bottleneck and/or pitfalls involving Network engagement implementing and/or advising on corrective actions; anticipates and mitigates issues driving toward timely resolution within each network
Leverage analytics/metrics to identify opportunities to optimize performance
Build and manage strategic projects to support Walgreens RWE Clinical Trials vision and priorities

About Walgreens
Founded in 1901, Walgreens (www.walgreens.com) has a storied heritage of caring for communities for generations and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
Walgreens is the flagship U.S. brand of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader. Its retail locations are a critical point of access and convenience in thousands of communities, with Walgreens pharmacists playing a greater role as part of the healthcare system and patients care teams than ever before. Walgreens Specialty Pharmacy provides critical care and pharmacy services to millions of patients with rare disease states and complex, chronic conditions.

The actual salary an employee can expect to receive, plus bonus pursuant to the terms of any bonus plan if applicable, will depend on experience, seniority, geographic location, and other factors permitted by law. To review benefits, please visit jobs.walgreens.com/benefits More Company information is available at www.walgreensbootsalliance.com.
"Walgreens is an equal opportunity employer".

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Basic Qualifications

Experience with digital health technologies, the ability to understand and document the patient journey, and strong connectivity to patient advocacy and community based stakeholders
Experience with qualitative and quantitative methods
Experience with all regulatory guidelines, ethical standards
Experience delivering an effective approach to collaboration, communication, and education resource development, execution, and measurement to support clinical trial recruitment
Experience monitoring trends in regulatory drug approval process in the US
Experience with Community based participatory research CBPR
Adherence to company policies and procedures
At least 2 years of experience contributing to financial decisions in the workplace
At least 2 years of direct leadership, indirect leadership and cross functional team leadership
Willing to travel at least 25% of the time for business purposes within state and out of state

Preferred Qualifications

Graduate degree preferred in health related discipline with exceptional interpersonal skills, and pharmaceutical experience a plus
Project management skills
Leadership skills
Scientific communication
Problem solving
Story telling
Strong analytical skills
Excellent oral and written communication skills including scientific communications

We will consider employment of qualified applicants with arrest and conviction records.

An employee in this position can expect a salary rate between $86600 and $235400 plus bonus pursuant to the terms of any bonus plan if applicable. The actual salary will depend on experience, seniority, geographic location, and other factors permitted by law. This job posting will remain open for a minimum of two weeks from the job posting date. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits.

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