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Survey Analyst II

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Chicago, IL

Employer:  American Hospital Association (AHA)
Category:  Information Technology
Job Type:  Full Time

Description

The American Hospital Association (AHA) is a national organization that represents and serves all types of hospitals, health care networks, and their patients and communities. We are currently seeking a Survey Analyst 11 our downtown Chicago office. This position is a hybrid role (three days in the office, two days working remote).

Starting base salary = $66,000 - $83,000 a year (commensurate with related experience).

The Survey Analyst II is responsible for collection and analysis functions related to survey development, collection and review. Analysis is required to produce the core database for primary and secondary surveys. These data are the basis to numerous projects, data products and advocacy tools. This position is part of a team of survey analysts. Each team member is assigned to a region, territory or survey project. This position is also responsible for assisting the manager by coordinating data projects for the survey team. This position requires complete knowledge of the Annual Survey data and processing and basic knowledge of survey research techniques.
  1. Coordinate progress on selected projects to ensure timelines and goals are achieved
  2. Distributes work to Survey Analysts and monitors the quality of work assigned.
  3. Prepares work progress reports of team and individual status including validation and response status.
  4. Assists in developing new surveys using online survey software systems. Makes recommendations for online user interface functions regarding validation rules and data collection fields.
  5. Performs testing pre-launch of the survey questionnaire to ensure survey accuracy.
  6. Distributes survey electronically or via paper to defined audience for their assigned regions. Performs follow-up to influence participants to ensure a high response rate.
  7. Responds to participant inquiries regarding the survey, which includes providing a high level customer support and service to the participants
  8. Performs post-launch survey testing to identify potential errors and contacts survey respondents for verification or corrections. Updates the file with new information
  9. Analyzes information related to hospital profiles, trends, market research, structure, performance, development and new initiatives.
  10. Prepares summary reports to aid in addressing data quality control issues and performs research to ensure integrity of data.
  11. Collaborates and communicates with supervisor, team members and state data partners to maintain supportive data relationships.
  12. Coach temporary employees, trains new team members and maintains detailed records of work progress.
  13. Assists in establishing procedures for resolution of data issues, program specifications, data parameters and ranges of data items.

BENEFITS

We offer an excellent total compensation package, which includes medical/dental coverage (PPO/HMO), vision care, life insurance, short and long-term disability plans, 401(k), tuition reimbursement, paid vacation/holidays/sick days, wellness programs and more!

The American Hospital Association (AHA) is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics. We will provide reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call (312) 422-3000 and ask for the Director, Human Resources and let us know the nature of your request and your contact information.

The AHA participates in the E-Verify Program. #LI-Hybrid

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
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