LEAD CASEWORKER
Dallas, TX
| Employer: | Dallas County |
Description | |
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Brief Description Coordinates case management activities and assists caseworkers or case managers in performing social services work to include obtaining information, analyzing client's needs, planning and implementing service plans, counseling clients, maintaining communication with clients families and service providers for medical, social, financial, educational, housing, and/or related service needs.Management Scope: Trains and supervises non-exempt case management and support staff. Detailed Description Assists in supervising, training and evaluating staff, orientating new employees, and resolving complex problematic issues to ensure that the needs of the clients are met.Assists in casework activities to include conducting interviews with clients to gather information, assessing risks or needs, developing appropriate service plans to meet the needs of the clients, and conducting individual, family or group counseling sessions. Serves as a liaison between client, client's families, law enforcement, courts, service providers or community agencies to coordinate activities, develop prevention strategies and monitor effectiveness of services being provided to meet the needs of the client.Audits case files to ensure documents and case records are maintained in compliance with applicable rules, regulations, policies and procedures.Documents thoroughly all contacts, status changes, progress and problems to ensure records are maintained in compliance with applicable regulations, policies and procedures and department standards.Conducts weekly staff meetings and coordinates the presentation of cases, assessments, progress reports and dispositions of clients to ensure individualized plans meets the needs of the clients.Provides accurate and timely reports to ensure that effective dispositions are made.Serves as back-up to staff and assumes all duties as necessary, i.e., administering medications, transporting youths to appointments, processing intake assessments or discharges, and disciplining youths. Must be physically able to perform "handling with care techniques, including takedowns, chasing and restraining youth" as outlined in the Texas Juvenile Justice Department (TJJD) requirement.Assists in recruiting staff, completing performance evaluations and other personnel related actions.Performs other duties as assigned. Job Requirements Education, Experience and Training:Education and experience equivalent to a Bachelor's degree from an accredited college or university in a behavioral or social sciences field, or in a job related field of study. Two (2) years of work related experience.Special Requirements/Knowledge, Skills & Abilities:Skilled in the use of standard software applications. Ability to effectively communicate both verbally and in writing, and establish and maintain effective working relationships with employees, departments and the general public. Licensed Master Social Worker, Licensed Professional Counselor and Licensed in the specialized area of responsibility preferred. Must possess a valid Texas driver's license, with a good driving record.JUVENILE: This position requires the incumbent become a Certified Juvenile Probation Officer and obtain a CPR/First Aid certification within six months of hire. Also must maintain at least 40 hours per year of in-service training. Must pass an extensive background investigation. Mandatory drug testing prior to employment and will be subject to random, unannounced drug and/or alcohol testing during employment.• "Position requires working with juveniles who may have committed dangerous/ aggressive acts; should possess a high tolerance for working in an emotionally demanding/stressful work environment." • An employee may be transferred to another department, shift, location, or facility based on the needs of the Department. • Working in a 24-hour facility may make the employee subject to working mandatory overtime or remaining on duty and working all, or a part of, an additional shift ("double shift"). • The incumbent is / may be considered to be 'essential personnel' subject to being held over or called back to a work location or alternate site at all times. When required, you will be notified by your supervisor.• Must be at least 21 years of age (for applicable positions) and must pass all portions (physical/written) of the Juvenile Academy to continue employment or all standards related to PREA and Ethics for specific positions.Physical/Environmental Requirements:Standard office environment. Ability to travel to various work site locations.JUVENILE: This position may be located within a secured facility and require the ability to restrain and/or chase youth. Additional Details BILINGUAL PREFERRED2600 LONE STAR DRIVE DALLAS TEXAS 7521JUVENILE DEPT (DETENTION CENTER/POST)An extensive pre-employment background investigation will be conducted on all applicants who have been offered a position with Dallas County. The hiring process involves successful completion of each step. The steps include: Criminal History Review, Traffic Violations Record, Review of Personal History Statement and Documents, Physical Examination, and Background Investigation. Dallas County is an Equal Employment Opportunity Employer.AmeriCorps, Peace Corps, National Service Alumni volunteers, and persons with a criminal background are encouraged to apply. | |