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IT Lead, Cutover Management

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Cleveland, OH

Employer:  Sherwin-Williams
Category:  Information Technology
Job Type:  Full Time

Description

The IT Lead, Cutover Management role will be responsible to establish, standardize and execute Cutover Plan for BIOS (Business Integrated Operating Systems) initiatives. The incumbent will be responsible for coordinating and compiling Cutover Steps, Dependencies, Owners and timelines for both Oracle Cloud and all other boundary applications in scope. This role reports directly to the IT Dir, Oracle Platform delivery.

Responsibilities

  • Establishes a standardized version of Cutover Plan which can be re-used for future BIOS initiatives.
  • Coordinates and compiles Business Continuity, Go-Live Contingency, Hypercare Strategy as part of Cutover planning.
  • Develops, maintains, and manages the Cutover plan for BIOS initiatives, including both Oracle Cloud and all Boundary applications in scope.
  • Works Closely with Business Leads and Workstreams to document the business cutover plan.
  • Works Closely with Legacy team and Workstreams to document Legacy system steps.
  • Works Closely with Finance Business and IT teams and Data Conversion Team to capture Month End processing steps in both Legacy system and Oracle Cloud.
  • Acts as a liaison between the Cutover Team and the related task execution team (OTI, ITC, PMI, STP, Data, OCM, Local Site System owners, etc.)
  • Works closely with PMO, Change Management and Workstream teams to document Internal and External Communication plans.
  • Validates Cutover task content (tasks, dependencies, executors, durations, etc..) for various teams in the initiative.
  • Validates task changes requested by the execution team members, as necessary.
  • Runs Cutover documentation and validation calls starting from Sprint phase.
  • Runs Cutover Status calls UAT and Go Live cutover phases.
  • Provides current updates on all delays, issues, risks that arise during Cutover.
  • Acts as the first point of contact for any issues/concerns that need to be resolved and is also contacted during escalation process (i.e., a task is not being completed on time)
  • Reviews each task that is triggered for various teams (i.e., it is copied on each team trigger email) to verify correctness for timing, dependency, etc.).
  • Reports progress and status to various levels of management.
  • Must be easily contacted by PMO/Cutover team (IM, email, phone); contact information should be populated in the Deployment Roster
  • Compiles a list of contact numbers for executors of various steps in the cutover plan.
  • Assists with creation of Go Live coverage/travel plan for Business and IT teams.
Incidental Functions
  • Prepare and lead presentations as requested
  • Lead internal teams/task forces on initiatives as assigned
  • Assist with other projects as necessary to contribute to efficiency and effectiveness of work requirements
  • Work outside the standard office 7.5-hour workday may be required.
The successful candidate must have proven and strong experience working in ERP implementations and must be a people leader to collaborate across various Digital Technology and Business teams

Qualifications

Formal Education & Certification

Bachelor's degree (or foreign equivalent) in a Computer Science, Computer Engineering, or Information Technology field of study (e.g., Information Technology, Electronics and Instrumentation Engineering, Computer Systems Management, Mathematics) or equivalent experience.

Knowledge & Experience Required
  • 10+ years of IT experience.
  • 10+ years of broad-based information systems or large platform/ERP implementation experience.
  • 8+ years of demonstrated experience and success in leading and executing Cutover plans for large ERP platform implementations.
  • Strong understanding of high-level flows like Order to Cash, Source to Pay and Planning, Manufacturing, Inventory in ERP systems, preferably Oracle Cloud.
  • Strong understanding of Month End Tasks and dependencies.
  • Strong exposure to Data Conversion process and dependencies.
  • Proven experience effectively communicating to business domain stakeholders and technical teams.
  • Strong project management skills and/or substantial exposure to project-based work structures.
Personal Attributes
  • Poise and ability to act calmly and competently in high-pressure, high-stress situations.
  • High level of personal integrity, as well as the ability to professionally handle confidential matters and show an appropriate level of judgment and maturity.
  • Excellent listening, interpersonal, written, collaboration, and oral communication skills. These skills will be used to explain digital concepts and technologies to business leaders, and business concepts to technologists; ability to present and explain technical information in a way that establishes rapport, persuades others and gains understanding, and to sell ideas and processes internally at all levels, including the board if required.
  • Effective presentation and facilitation skills to cross-functional and cross-level audiences
  • Strong knowledge and understanding of business needs, customer focus, skill to manage expectations, with the ability to establish and maintain a high level of trust and confidence.
  • Ability to work with multiple stakeholders and navigate diverse perspectives.
  • Ability to foster work culture and relationships among project teams to sustain program outcomes over the long-term.
  • Proven analytical and problem-solving abilities.
  • Motivated and competent to develop objectives and timelines to accomplish goals.
  • Attentive to detail with focus on multitasking and the application of resources required to achieve goals.
  • Flexibility, able to adapt to change and embrace it.
  • Ability to work well independently or leading a project team/effort with limited supervision.
  • Strong teamwork and interpersonal skills.
  • Strong commitment to inclusion and diversity.
Physical Activities/Capabilities/Work Environment
  • Sit for extended periods of time; walk and stand occasionally.
  • Dexterity of hands and fingers to operate a computer keyboard, mouse, and to handle other computer components constantly.
  • Lift and transport moderately heavy objects, such as computers, devices, and peripherals occasionally.
  • Work environment involves everyday risk or discomforts requiring normal safety precautions typical of such places as offices, meeting, and training rooms, i.e., use of safe work practices with office equipment, avoidance of trips and falls, and observance of fire regulations.

This position is not eligible for sponsorship for work authorization now or in the future, including conversion to H1-B visa.

This position is eligible to work in the office three days a week and has the option to work remotely two days a week.

About us

Here, we believe there's not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there's a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. We'll give you the space to share your strengths and we want you show us what you can do. You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show!

At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/ . Click on "Candidates" to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.

The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.
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